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Accommodation Team Leader
2 months ago
About Greene King
We are a leading hospitality company that prides itself on being a beacon for communities. Our urban pubs are designed to serve up great times in the heart of the city.
Job Summary
We are seeking a skilled Team Leader to join our Accommodation Operations team. As a Team Leader, you will be responsible for leading by example and ensuring the team has everything they need to deliver exceptional customer experiences.
Key Responsibilities
- Lead by Example - Demonstrate exceptional leadership skills and set the tone for the team to follow.
- Customer Experience - Provide customers with a heartfelt and memorable experience each and every time they visit.
- Team Management - Deputise for the management team and resolve any issues that arise in their absence.
- Operational Excellence - Help organise and coordinate the team during a busy shift, making sure everything runs like clockwork.
- Health and Safety - Ensure the bar is always safe, legal, and clean, and any issues are dealt with as quickly and safely as possible.
Requirements
- Leadership Experience - Previous management experience is essential for this role.
- Customer Focus - 100% customer focus is required to deliver exceptional customer experiences.
What We Offer
- Competitive Salary - A competitive salary package that reflects your skills and experience.
- Pension Contribution - A pension contribution to support your long-term financial goals.
- Employee Benefits - A range of employee benefits, including discounts on food and drink, retail discounts, and more.