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Accommodation Team Leader

2 months ago


Edinburgh, Edinburgh, United Kingdom greene king Full time

About Greene King

We are a leading hospitality company that prides itself on being a beacon for communities. Our urban pubs are designed to serve up great times in the heart of the city.

Job Summary

We are seeking a skilled Team Leader to join our Accommodation Operations team. As a Team Leader, you will be responsible for leading by example and ensuring the team has everything they need to deliver exceptional customer experiences.

Key Responsibilities

  1. Lead by Example - Demonstrate exceptional leadership skills and set the tone for the team to follow.
  2. Customer Experience - Provide customers with a heartfelt and memorable experience each and every time they visit.
  3. Team Management - Deputise for the management team and resolve any issues that arise in their absence.
  4. Operational Excellence - Help organise and coordinate the team during a busy shift, making sure everything runs like clockwork.
  5. Health and Safety - Ensure the bar is always safe, legal, and clean, and any issues are dealt with as quickly and safely as possible.

Requirements

  • Leadership Experience - Previous management experience is essential for this role.
  • Customer Focus - 100% customer focus is required to deliver exceptional customer experiences.

What We Offer

  • Competitive Salary - A competitive salary package that reflects your skills and experience.
  • Pension Contribution - A pension contribution to support your long-term financial goals.
  • Employee Benefits - A range of employee benefits, including discounts on food and drink, retail discounts, and more.