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Housekeeping Supervisor, Frasers Hospitality

3 months ago

Edinburgh, United Kingdom Frasers Hospitality Full time

HOUSEKEEPING SUPERVISOR, FRASER SUITES EDINBURGH

Competitive SalaryFull time role, 5 days over 7 / 40 hours Old Town, Edinburgh

Frasers Hospitality, a member of Frasers Property Group, is a global hospitality leader. As the world’s leading brand in serviced apartments and hotel residences, we deliver gold standard hospitality in cities across Asia, Australia, Europe, the Middle East and Africa. A true global brand with a friendly feel, our staff are connected through our shared vision and four core values, collaborative, real, respectful, and progressive. Passionate about promoting from within, our culture is one which is fostered by the continual learning and development needs of our staff.

Frasers Hospitality owns and operates 7 properties in the UK. Brands include Fraser Suites, Fraser Place and Fraser Residence, as well as Park International Hotel. These perfectly located properties can be found in London, Edinburgh and Glasgow providing guests with a comfortable and luxurious experience. Perfect for both business and leisure travellers, our accommodations are available for both short and long stays.

What you will be doing as an Housekeeping Supervisor;

As Housekeeping Supervisor, you will be responsible for the cleaning and servicing of all allocated rooms within the daily task rota in accordance with company standards with overall responsibility for the department.  You will lead the team in the absence of the housekeeping manager to ensure the smooth operating of the department for all our residents and guests. You will assist with stock control and inventory checks and be responsible for carrying out checks on the rooms/apartments which have been cleaned to ensure property standards have been met.  You will be knowledgeable in the facilities the property offers to its guests.  Working with the Management team in creating a positive work environment for not only the Housekeeping department but all team members.

You have proven experience in a similar role with excellent attention to detail and time management skills. You are an enthusiastic individual with a passion for customer service who will enjoy working as part of an amazing team who all share the same passion – to create memories that our guests will remember. If you have experience in but would like to build upon your leadership and team management skills this is a well-suited role for you, being the bridge between management and team members. Please note to be considered for this role you must be eligible to work in the UK.

What we’re looking for:

  • You have proven experience in a similar role.
  • Able to inspire the team 
  • Be open and willing to assist our residents and guests at all times.
  • Excellent attention to detail and time management skills.
  • Work with other departments to ensure that our rooms and apartments are the best they can be.
  • You are an enthusiastic individual with a passion for customer service.
  • Look at daily staffing levels to ensure we are inline with the department costs 
  • Look at ways to improve our offering to help create memories for our team and residents.
  • Be proactive in your approach
  • To adhere to all H&S requirements and legislation. 
  • Attend meetings in the absence of the housekeeping manager
  • Help with rotas and staffing levels in the department. 
  • Have a hands on approach and not afraid to jump in and help
  • You enjoy working as part of a team who all share the same passion – to create memories that our guests will remember.
  • You would like to build upon your leadership and team management skills.
  • You must be eligible to work in the UK.


In addition to competitive rates of pay we offer:

  • Heavily discounted Staff & Friends and Family Rates at Frasers Hospitality.
  • Fully funded Apprenticeship programmes that support you in developing your career
  • High Street Discounts on a range of high street shops, experiences, holidays and much much more.
  • Cycle to work scheme – save up to 40% on a wide range of bikes.
  • Healthcare Cash Plans - dental, optical, medical and more available from £5 per month.
  • Referral schemes that pay up to £1500 (just for getting your friends a job).
  • Uniforms are provided.
  • We have Wellness & National Campaign Days which promotes and encourages different activities throughout the year.
  • We work with Wagestream giving instant access to your pay as it’s earnt. Wagestream is a tool for everyday life that lets you get paid your way by letting you track your wages in real time, stream up to 50% of the money you’re already earned, learn easy tips to manage your money better and save direct from your salary.
  • We offer a Loyalty Bonus that pays up to 50% of your monthly salary every 6 months – just for doing your job - subject to terms and conditions available on request *Subject to terms & conditions – available on request.
  • We are passionate about wellbeing and mental health, and we are working towards having fully qualified Mental Health First Aiders in each property.
  • Employee Assistance Programme – free, confidential advice available 24/7 to you and your family

Our Sustainability Goals:

  • 100% of our electricity is generated using renewable energy.
  • We recycle, have removed single use plastics from our day-to-day operation, and are members of Green Tourism with all UK properties boasting Silver or Bronze accreditations. In the UK sustainability is a focus for everyone.
  • We have moved to a chemical free cleaning system in our properties and an enzyme based eco-friendly system for our apartment kitchens.
  • Volunteer to work for sustainable charities 2 days per year on full pay instead of your normal workplace.

Interested?? Click Apply Now

Frasers Hospitality is an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.