Senior Administrator

6 months ago


Bicester, United Kingdom Principal Medical Limited Full time

Support the implementation and delivery of service pilots in Northamptonshire and Oxfordshire. Support member practices and PCN stakeholders in developing their ARRS workforce, supported by PML, offering advice, and drawing on PML colleagues to assist Support the operational responsibility for the delivery of our PCN support services, with around 20 ARRS staff working in 3 PCNs currently. Work with PCNs to ensure that all staff are receiving monthly 1:1s and professional supervision and training as necessary as described in PMLs governance protocols. Work closely with PCNs to assist in the recruitment and development of ARRS workforce ensuring staff are fully embedded and supported within their services Ensure that ARRS workforce are undertaking the relevant mandatory training in line with role requirements as per HEE guidance Collect and present critical data, including PCN staff records, sickness and absence data, annual leave usage, and toil hours etc.

Maintain up-to-date staff related HR documentation to be shared with HR and ensure staff information is updated in RotaMaster with accurate tracking of rotas and leave. Assist Senior management in delivering membership benefits and services, including PCN support. Ensure ARRS (Additional Roles) team members have access to relevant clinical systems and are properly trained and onboarded. Support the recruitment, induction, placement, and development of the ARRS workforce, ensuring staff are embedded and supported within their services.

Ensure ARRS workforce undertakes relevant mandatory training in line with role requirements. Assist senior management in maintaining an effective system of appraisal and professional supervision for staff, ensuring Personal Development Plans are in place and acted upon. Monitor monthly workforce reports to address vacancy rates, sickness rates, and turnover rates.Maintain good working relationships and foster collaboration with other Federations and Alliances within the local area. Develop operational knowledge of IT systems and databases, particularly EMIS and SystmOne.

Assist in coordinating incidents and complaint investigations, ensuring organisational learning is highlighted and actioned. Participate in an annual individual performance review and maintain records of personal and professional development. Engage in relevant training programs as agreed with the line manager.



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