Postgraduate Student Services Co-ordinator

4 weeks ago


University of York, United Kingdom University of York Full time

**Department**:
An exciting opportunity has arisen for talented and professional individual to join the Department of Politics. We currently have a vacancy for a Postgraduate Student Services Co-ordinator. The role is designed to support all student-facing services within the department, including associated Schools and joint programmes. You will supervise and co-ordinate a small administrative team providing an administrative service to facilitate the smooth running of the department

**Role**:
The Department currently has around 300 postgraduate taught and research students. The role holder will play a pivotal role in ensuring that every stage of the student lifecycle within the department is managed efficiently and effectively. This is a busy and varied role involving daily communication with academic staff, students, potential applicants, and colleagues from external agencies and organisations. You will need to have excellent administrative, IT and communication skills and demonstrate a good use of initiative and have the ability to multi-task and prioritise. This is an exciting opportunity for an organised and highly effective individual. You will have excellent communication skills and a personal commitment to providing high levels of customer service. A multi-tasker with a flexible approach and a ‘can do’ attitude.

**Skills, Experience & Qualification needed**:

- You will have a track record of effective organisational and administrative success in previous roles
- Provide excellent customer service to all stakeholders, answering queries and resolving problems regarding a range of University processes and systems
- You will be an exceptional ‘people person’ able to manage competing priorities and complex enquiries
- Experience of working in an administrative role in a busy office within a large complex organisation
- Able to work flexibly and accurately, under pressure and to tight deadlines
- Ability to deal with confidential matters and act with discretion

**Interview date**: To be confirmed

The University strives to be diverse and inclusive - a place where we can ALL be ourselves.

We offer family friendly, flexible working arrangements, with forums and inclusive facilities to support our staff. #EqualityatYork



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