Student Housing Adviser

3 weeks ago


University of York, United Kingdom University of York Full time

**Role**:
The Student Support team is looking to recruit an experienced and motivated individual to join the team, contributing to the delivery of our Integrated Housing Hub initiative in partnership with the York Law School Clinic, York University Students’ Unions, York St John University, City of York Council and York Citizens Advice. You will lead on specific tasks and deliver agreed outcomes linked to student housing in the private rental sector, including providing specialist housing advice and guidance to students at each stage of the tenancy process. Working strategically and collaboratively with our internal and external stakeholders the role is critical to ensuring a coordinated approach to supporting students in the private rental sector, bringing together the support currently available to students from different organisations and services.

Working strategically and collaboratively with colleagues in Student Support and more widely from across the service, directorate, wider University, Students’ Unions and externally, you will contribute to the provision of effective support for students through the effective delivery of services and support through the Integrated Housing Hub.

This new initiative will bring together the support and services currently available to students from different organisations, in four sets of activities:

- The provision of information to students
- A scrutiny service
- A responsive advice service
- Ongoing monitoring and research

**Skills, Experience & Qualification needed**:

- Details of the main qualifications, knowledge, skills, experience and qualifications essential to the post (as stated in the ‘person specification’ in the job template)
- Knowledge of relevant issues in higher education, including private rental sector housing
- Understanding of the needs of those working and studying in a higher education environment
- Knowledge of co-ordinating initiatives and projects across teams
- Knowledge of relevant regulatory and legal frameworks in the private rental housing sector
- Ability to work on own initiative, under pressure and to tight deadlines
- Experience of providing interventions for individuals and groups, including on-going support
- Ability to deal with issues of confidentiality and to demonstrate tact and diplomacy in sensitive situations
- Experience in social research

**Interview date**: TBC

**Condition of employment**:
The University strives to be diverse and inclusive - a place where we can ALL be ourselves.

We offer family friendly, flexible working arrangements, with forums and inclusive facilities to support our staff. #EqualityatYork


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