Receptionist
7 months ago
We are seeking a professional, friendly receptionist to represent Shouler & Son and serve as the first point of contact for all guests visiting and calling our busy office.
Key responsibilities for this person include greeting guests when they arrive on-site and directing/dealing with their enquiries and answering/transferring all our incoming phone calls.
The hours of work are Monday to Friday 9am - 5.15pm and Saturday 9am - 1pm with an afternoon off in lieu midweek.
**MAIN TASKS**:
Answer and direct all phone calls, taking messages on behalf of staff.
Greet all office guests, assisting walk-in clients and contractors.
Manage and organise the reception area.
Take rental payments and issue receipts as required.
Book in sales and lettings viewing appointments and valuation requests as required on Alto software.
Key management - sign residential keys in and out as required.
Provide administrative support to all internal staff as required.
Carry out residential lettings property signings as required.
Look after clients here for meetings (make them refreshments and show them to the boardroom).
Unlocking and opening the front door at the start of the day and closing/locking up at the end of each day.
Ensure calls and visitors are dealt with in a timely, professional, and effective manner.
**To fulfil the requirements of the role you will need to have the following**:
Excellent telephone manner.
Good customer service skills.
Great attention to detail.
Be able to work both on your own and as part of a team.
Be computer literate.
Have the ability to multi task and work under pressure.
**Job Types**: Full-time, Permanent
**Salary**: From £20,200.00 per year
**Benefits**:
- On-site parking
Schedule:
- Every weekend
- Monday to Friday
Ability to commute/relocate:
- MELTON MOWBRAY: reliably commute or plan to relocate before starting work (required)
**Experience**:
- Customer service: 1 year (preferred)
Work Location: In person
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