Junior Receptionist

Our stunning reception area is a beautiful, spacious and inviting place with views of our manicured lawns and stately-home feel interior.- Its calm and relaxed atmosphere welcomes guests and of course, our wonderful employees. We have a rare and exciting opportunity to join the Front of House Team, greeting guests and checking them in with a smile.- Your professional and friendly character will thrive here at Ragdale, where we nurture our employees with a variety of benefits, from free on-site meals, to free transportation to and from work.- Could you be the first face of Ragdale Hall to welcome our guests? If you love customer service and want to work within an award-winning hotel and spa, then we would love to hear from you.**Your main responsibilities will include**
- Providing a warm welcome to our guests
- Using our computerised hotel system to process guest details
- Ensuring that billing charges are entered correctly and that daily takings are balanced.
- Dealing with queries from guests and ensuring that any requests are met swiftly
- Producing accurate guest accounts upon check out ensuring a smooth departure
- Confident and intuitive, you will be required to adapt your manner of communication to suit a variety of situations. You will be required to listen, react and resolve, ensuring our guests receive an individual, personalised experience.

**Qualifications and skills**
- Experience in a customer facing role would be an advantage but full training will be provided and our Team Development Programme will equip you with the skills required to succeed in this role and progress your career journey here with us at Ragdale Hall Spa.- GCSE grade C or above (or equivalent) in Maths and English are essential.**Hours of work**
- We have 2 vacancies available for this position:
**39** hours per week - 5 out of 7 days working between 7am - 10pm, including weekends, on a rota basis.**14** hours per week - Evenings 6pm - 10pm, including every other weekend, on a rota basis.- **Salary**
- Age 16 - 17 - £7.95 per hour- Age 18 - 20 - £9.36 per hour- Age 21+ - £11.00 per hour**Perks**- Up to £1400 per year in tips (full-time equivalent)-
- On-the-job training opportunities-
- Free meals on duty-
- Free parking on site with discounted electric car charging-
- Free transport from Melton Mowbray and Asfordby-
- Use of gymnasium, exercise classes and areas of the Spa-
- Discounts in all retail outlets at Ragdale-
- Discounts on beauty treatments, meals in our Dining Room and other food and drinks-
- Discounts for you, your family and friends to visit (Ts&Cs apply)-
- And lots more - for more information, please see our website.- Vacancy ID:

- 009143