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Customer Service Administrator

4 months ago


Ely, United Kingdom Xpert Resourcing Full time

**Duties will include**:

- Client Management which includes keeping customers up to date on progression of orders
- Answering telephone queries
- CRM system management
- Liaising with suppliers
- Speaking with suppliers / manufacturers
- Assisting with an admin duties

**Experience / Skills required**:

- Collaborative working
- Excellent customer service skills
- Proactive and enthusiastic manner
- Understanding of the overall customer experience and how to influence it
- Able to work in a fast paced environment, thinking and acting quickly
- Driven to achieve results
- IT proficient
- Able to present information to the management team

**Hours**

Monday to Friday 9am to 5pm - Full Time, Permanent Position

**Benefits**

23 days holiday plus Bank Holidays

Team Events

Christmas Bonus

**Salary**: £24,000.00-£28,000.00 per year

**Benefits**:

- Casual dress
- Company events
- Flexitime
- On-site parking

Schedule:

- Flexitime
- Monday to Friday

Work Location: In person