Service Administrator

5 months ago


Waltham Forest, United Kingdom NRG Riverside Full time

**Hey, Hola, G’day, Bonjour, As-salamu alaykum**

**Thank you for stopping by, we know looking for a job can be exhausting so let’s get straight to the point for you.**

An exciting opportunity has become available here at NRG Riverside - and we want YOU

We are looking for a Service Administrator to support out great team at Waltham Forrest.

The main duties are as follows:

- Ensure that job cards are opened for every job prior to work commencement
- Ensure that all job cards are then submitted back with all relevant data recorded, a supervisor signature recorded for validation and then process them for payment to the customer via I.T system
- Ensure all inspection records & legal certification are sent to the appropriate customer within 24 hours of job completion
- Ensure all vehicle asset lists are kept fully up to date of additions, deletions, and transfers
- Collate and keep accurate records of all fleet & associated equipment assets
- Support the fleet management areas of the Companies Operator Licence in accordance with legislation
- Collate data from fleet & O - Licence audits and turn into meaningful reports for senior management
- Ensure the accurate input of vehicle fleet defects and that they are signed off by the repairing agent/technician as well as communicated to the customer
- Ensure the customer is kept fully informed of work in progress (WIP) and any potential delays or unexpected work / increase in costs
- Ensure all work pre - authorisation from the customer is authorised to proceed and appropriate purchase orders numbers supplied and recorded
- Work collaboratively with workshop departments to ensure timeliness of inspection & defect records and keep accurate vehicle history records in accordance with legislation
- Ensure purchase orders are raised, for relevant & associated fleet work
- Ensure parts requisitions are analysed and audited for accuracy
- Take workshop calls and order parts from key suppliers
- Monitor stock and control orders
- Ensure inspections are booked into the workshop and that the technicians forward plan for workload in advance.

In addition to a generous salary, you will also receive these benefits:

- Depot bonus plan earning upto £1500 per annum
- 33 Days annual leave (inclusive of statutory)
- Salary Sacrifice pension
- Employee Assistance Program
- OnDemand GP and face to face counselling sessions
- Online health advice portal
- Retail, leisure, and Holiday discounts
- Dedicated training and development to support your career with our business
- Recommend a friend bonus
- Death in Service (available from day one of employment)
- Wellbeing programme
- Free onsite parking.



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