Customer Service Administrator

1 day ago

Liss Forest, United Kingdom Churchill Living Ltd Full time

Job title: Customer Service AdministratorLocation: Office based in? Ringwood, Hampshire, BH24 3SG, with occasional travel to sitesHours: 37 per week, Monday to FridayRewards and Benefits: Competitive basic salary, ongoing training and development opportunities and excellent Colleague benefitsChurchill Retirement Living are a specialist, 5-star housebuilder in the retirement living sector and we are recruiting for an exceptional office-based Customer Service Administrator to support our regional Customer Service Technicians out in the field.?About the roleThe Customer Service Administrator will be based at our stunning offices in Ringwood, ensuring that our retired homeowners receive the highest standards of service.
You will be co-ordinating information and works relating to property issues arising at our retirement Lodges, ensuring that building defects and snagging issues are dealt with courteously, professionally and in a timely manner.?Your main responsibilities will include:Managing and co-ordinating workload using COINS, our CRM systemFiltering issues and prioritising tasks and workloadScheduling work plans for our field-based Customer Service TechniciansUpdating the CRM system with real time information to keep abreast of implementation, delivery times and work schedulesRaising purchase orders and dealing with invoicesSourcing contractors where necessaryManaging stakeholder and homeowner expectationsThis is a busy and interesting role that combines a variety of skills in administration and customer service.
You will liaise on a daily basis with a wide range of internal and external contacts, including our homeowners, Lodge Managers, internal teams such as sales and finance, contractors and suppliers.Occasionally, you may be required to visit retirement developments across the country, so you'll need a driving licence and be willing to travel.Hours of work are 9.00am to 5.30pm Monday to Thursday and 9.00 to 5.00pm on Friday, with one hour for lunch.??About you?We are looking for a self-motivated, diligent and personable administrator who prides themselves on providing a first-class customer service.
?In addition, you will evidence recent office-based experience, with an organised and methodical approach to juggling tasks and workload.This is the perfect opportunity for someone who enjoys working as part of a busy team whilst using their initiative.
To be successful, you will demonstrate the following attributes and competencies;IT systems, database knowledge and use of MS Office applications including ExcelExcellent communication and listening skillsOrganisation and prioritising skillsAbility to professionally manage expectations, both verbal and writtenProblem solvingSound judgement and decision makingTime managementIt would be advantageous to have a background in a property related field, although not essential.?How you'll be rewarded Competitive salary Annual holiday entitlement - 24 days + Bank Holidays Day off on your Birthday to celebrate the occasion Induction and training from day one Group Personal Pension Plan Life Assurance Health Screening Eye Care reimbursement Colleague reward schemes and incentives Employee Assistance Programme for personal and professional advice Professional development/CPD Social events ESG – environmental, social and governance commitment Churchill Foundation providing charitable and themed events across the Churchill Group Hero awards linked to our values Our Company Values TORCH: Trust/Openness/Respect/Communication/Honesty?About usWe are Churchill Retirement Living, the fastest growing company in the UK retirement house building sector and we're looking for people like you.
We're a family-run, privately-owned business and we're going places.
We're proud of what we do, and the people we work with, now employing 700 people across the Group.We pride ourselves on building beautiful, quality, purpose-built one and two bedroom apartments in desirable locations across the UK for those looking for an independent lifestyle in later life.
Developments are designed to take away all the hassle and fears that can be experienced by older people and provide security, peace of mind and independence.We've won a host of awards including 'Best Companies' and we are the first ever retirement living specialist to have been named overall 'Housebuilder of the Year' by the WhatHouse?
Awards.?We understand the importance of protecting your personal data when you submit a job application.
For more information on how we process your personal data please read our ??.

  • Customer Service Administrator

    1 day ago

    Liss Forest, United Kingdom Churchill Living Ltd Full time

    Location: Ringwood, HampshireRewards and Benefits: Competitive basic salary, ongoing training and development opportunities and excellent Colleague benefitsAbout usWe are Churchill Retirement Living, the fastest growing company in the UK retirement house building sector and we're looking for people like you.We're a family-owned business and we're going...

  • Customer Service Administrator

    1 day ago

    Liss Forest, United Kingdom Churchill Living Ltd Full time

    Job title: Customer Service Administrator (contract)Contract: Maternity cover up to 12 months, to start May 2024Location: Office based in? Ringwood, Hampshire, BH24 3SG, with occasional travel to sitesHours: 37 per week, Monday to FridayRewards and Benefits: Competitive basic salary, ongoing training and development opportunities and excellent Colleague...

  • Service Charge Accounts Administrator

    4 days ago

    Liss Forest, United Kingdom Churchill Estates Management Ltd Full time

    Job title: Service Charge Accounts Administrator Location: Based in Ringwood, BH24 3FA Hours: 37 per week About the role It's exciting and busy times at Churchill Estates Management (CEM) and we are looking to appoint a Service Charge Accounts Administrator to join our friendly Accounts and Finance team here in Ringwood.Based in our stunning Head Office,...

  • Sales Administrator

    3 days ago

    Liss Forest, United Kingdom Aspire Jobs Limited Full time

    Location: Ringwood Salary : £26K, OTE c £30k after 1st year Hours :8.30am-5.30pm Monday - Friday,office based Benefits: Holidays 20 days + 1 extra day per year for a full year served up to 25 days + Bankholidays, Free parking,Full training,Pension contribution of 5% within a personal company pension plan,Sick pay (5 days paid then SSP),Access to company...

  • Property Administrator

    1 day ago

    Liss Forest, United Kingdom Churchill Estates Management Ltd Full time

    Property Transfer AdministratorBased Ringwood, HampshireCompetitive Salary & Company benefits37 hours per weekDue to the success and growth at Churchill Estates Management, we are currently recruiting for an exciting opportunity within our Property Transfer & Legal Administration team.This role would suit someone keenly interested in learning about the...

  • Customer Service Admin

    1 day ago

    Liss Forest, United Kingdom South West Recruitment Full time

    Our established client based in Ringwood is looking to recruit a full time Customer Service Admins to join multi-channel Contact Centre.Submit your CV and any additional required information after you have read this description by clicking on the application button.The role is an Inbound contact centre role, that will involve handling new orders and Customer...

  • Branch And Sales Support Administrator

    4 days ago

    Liss Forest, United Kingdom Stannah Full time

    Branch and Sales Support Administrator - Ringwood - Apply Now to join Stannah We are looking for an individual with a passion for sales and administration join our well-established Ringwood Service Branch as Branch and Sales Support Administrator Stannah is a proud leader of the global lift market, we are focused on the future; keeping our products at the...

  • Customer Service Advisor

    1 day ago

    Liss Forest, United Kingdom Careline Support Ltd Full time

    Location: Office based in Ringwood, Hampshire Salary: From £22,000 per annum, dependent on experience Hours: 37.5 hours per week Shift patterns: Mix of earlies 06:30-14:30, days 09:00-17:00 and lates 14:30-22:30, to include every other weekend on the roster We are delighted to be expanding our call handling team at Careline Support Ltd and are looking for...

  • Senior Customer Service Advisor

    1 day ago

    Liss Forest, United Kingdom Careline Support Ltd Full time

    Location: Ringwood, HampshireHours: Full time 37.5 hours per weekShift Pattern: Operational hours are between 06:30-22:30, covering earlies, days & lates ?We are delighted to be expanding our call handling team at Careline Support Ltd and are looking for a personable, motivated and diligent person to join our amazing team.Why work for us?Competitive...

  • Night Customer Service Advisors

    1 day ago

    Liss Forest, United Kingdom Careline Support Ltd Full time

    Location: Office based, Ringwood, HampshireSalary: From £24,000 per annum, inclusive of night enhancement, dependent on experienceHours: Full-time, 37.5 per weekShifts: 20:00-07:15, rotating as 4 on / 4 offRota includes Bank Holidays which are given back as additional leave days?Due to the fantastic success of Careline Support Ltd, we are delighted to...

  • Weekend Customer Service Advisor

    1 day ago

    Liss Forest, United Kingdom Careline Support Ltd Full time

    Location: Office based in Ringwood, Hampshire Salary: From £10.25 per hour, dependent on experience Hours: Weekends only, shifts offered as 07:15-14:45 and 14:30-22:30?We are delighted to be expanding our call handlingteam at Careline Support Ltd and are looking for personable, motivated anddiligent people to join our amazing team at weekends.?Why work...

  • Customer Service Advisor

    1 day ago

    Liss Forest, United Kingdom Careline Support Ltd Full time

    Location: Office based, Ringwood, HampshireSalary: From £20,000 per annum, dependent on experienceHours: Full-time, 37.5 per weekShifts: Operational hours are between 06:30-22:30, covering earlies, days & lates?We are delighted to be expanding our call handling team at Careline Support Ltd and are looking for a personable, motivated and diligent person...

  • Hr Administrator

    4 days ago

    Liss Forest, United Kingdom Churchill Living Full time

    Location: Based at our stunning offices in Ringwood, Hampshire BH24 3SG Reward & Benefits: Competitive salary, on-site parking, excellent Colleague benefits and ongoing investment into your personal development Hours: 37 hours per week, 09:00-17:30 Monday to Thursday and 09:00-17:00 on Friday About the role Reporting to the Head of HR, the HR Administrator...

  • Weekend Customer Service Advisor

    1 day ago

    Liss Forest, United Kingdom Careline Support Ltd Full time

    Location: Office based, Ringwood, HampshireSalary: From £10.25 per hour, dependent on experienceHours: Weekends only, 07:00 - 15:00?We are delighted to be expanding our call handling team at Careline Support Ltd and are looking for a personable, motivated and diligent person to join our amazing team at weekends.?Why work for us?• Competitive salary...

  • Part-Time Customer Service Advisor

    1 day ago

    Liss Forest, United Kingdom Careline Support Ltd Full time

    Location: Ringwood, Hampshire - office basedSalary:?From £20,000 per annum, pro rata, dependent on experience, plus Company benefitsHours: Part-time opportunities from 15 hours per weekShifts: Operational hours are between 06:30-22:30, covering early and late shifts, inclusive of alternate weekends?We are delighted to be expanding our call handling team...

  • Part-Time Night Customer Service Advisors

    1 day ago

    Liss Forest, United Kingdom Careline Support Ltd Full time

    Location: Office based in Ringwood, HampshireSalary: From £24,000 per annum, pro rata, inclusive of night enhancement, dependent on experienceHours: Part-time, 28 hours per week?Shifts: 22:30-06:30, rotating as 4 on / 4 offRota includes Bank Holidays which are given back as additional leave daysDue to the fantastic success of Careline Support Ltd, we...

  • Customer Representative

    14 hours ago

    Liss Forest, United Kingdom Nationwide Building Society Full time

    At Nationwide, a Customer Representative role is having the ability to best support our customers with our great services, across all our channels .From transactions on the till, allocated time handling inbound calls from customers, to supporting product applications through digital sales.Providing first class service in person, via phone and online - but...

  • Administrator

    6 months ago

    Liss, United Kingdom Compass Group Full time

    **Administrator - Longmoor Camp** - £12.14 per hour - 40 hours per week We're recruiting an experienced Administrator who is friendly, adaptable and can confidently manage general administrative duties for Defence on a full time basis, contracted to 40 hours per week. You'll be responsible for ensuring our offices run smoothly and efficiently and will be...

  • Customer Relations Consultant

    14 hours ago

    Liss Forest, United Kingdom Churchill Living Ltd Full time

    Job Title: Customer Relations Consultant Location: Ringwood, Hampshire, BH24 3SGFantastic opportunity to join our expanding customer relations team, who manage all enquiries from our customers looking to purchase their retirement apartment.Based in our stunning head office, you will be joining a wonderful close-knit team, who work in support of one...

  • Head Of Property Services

    14 hours ago

    Liss Forest, United Kingdom Churchill Estates Management Ltd Full time

    Job title: Head of Property ServicesLocation: Based in Ringwood, Hampshire, with extensive travel across the UKBenefits: Competitive salary, company car or car allowance plus colleague benefitsIts exciting times here at Churchill Estates Management.We are specialists in the property management of retirement living developments and part of the Churchill...