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Conference Co-ordinator

3 months ago

Leeds, United Kingdom Thorpe Park Hotel & Spa Full time

**Job Ref**:THW7066

**Branch**:Thorpe Park Hotel Spa

**Location**:Thorpe Park Hotel Spa, Leeds

**Salary/Benefits**:Competitive salary with great benefits and gratuity

**Contract type**:Permanent

**Hours**:Full Time

**Hours per week**:40

**Posted date**:19/06/2024

**Closing date**:02/08/2024

If you’re a Conference Co-ordinator or have experience of event planning and are looking for a customer focussed, detail orientated role this position could be for you.

**Your day to day;**
- Manage and co-ordinate all conference bookings and enquiries
- Ensure that all enquiries are responded to and followed up in an effective and timely manner, maintaining a high conversion rate
- To support the effective administration of conference activities in the hotel and communicate these effectively to all departments within the hotel.
- Actively drive sales by seeking new opportunities and following up sales leads set by the Head of Sales
- Assist with planning internal and external showcase events held at the hotel and off site
- Building relationships with clients and developing good working relationship to encourage repeat bookings

**Who are we looking for?**

We’re looking for an individual who thrives on delivering great customer service, is sales focused and will go the extra mile to exceed the guest’s expectations.

As an experienced Conference Co-Ordinator you will be pro-active and efficient with supporting the Sales Office Manager with all conference bookings and supporting bedroom reservations where necessary. You will be calm under pressure with an excellent telephone manner and the ability to multitask. You should have a keen eye for detail and great organisation skills. Previous experience in this or a similar role is advantageous, however full training will be provided.

If you have a flair for organisation, natural sales ability with great communication skills and can turn ideas into reality then this varied and exciting role could be the role for you.

**In return, we are offering a rewarding role with scope for career progression along with;**
- A competitive salary, negotiable dependent on experience
- Wagestream - the ability to access up to 40% of your wages as you earn them each week
- 28 days annual leave (rising to 33 days after 5 years)
- Health cash plan with access to high street discounts
- Generous employee discounts on food, beverage and accommodation in our beautiful properties across the country
- Life assurance and pensions scheme
- Bespoke training programmes accessible to all
- An engaging supportive work environment

Thorpe Park Hotel Spa is a four-star property within easy reach of Leeds and the M1, so is popular with leisure and business guests. The hotel is proudly Yorkshire and this can be seen in its look and feel. With 117 guest rooms, 21 meeting rooms, restaurant, bar and spa, it is a busy hotel and guest service is at the heart of everything.

Thorpe Park Hotel Spa is part of Daniel Thwaites, a Lancashire company that has been synonymous with hospitality for over 200 years. Its hotels, inns and spas are collectively known as The House of Daniel Thwaites but the company also owns a brewery, stables and 250 pubs throughout the country.