Responsive Coordinator

3 weeks ago

Bury St Edmunds, United Kingdom West Suffolk NHS Foundation Trust Full time

Responsive Co-ordinator

Band 4

18.75 hours per week

Permanent

An exciting opportunity has arisen for a Responsive coordinator at the West Suffolk Hospital. The successful post holder will work as part of an integrated team supporting the discharge to optimise and assess principles. They will need to be able to provide efficient, comprehensive coordination of services in collaboration with West Suffolk Foundation Trust, Community Health, Suffolk County Council and voluntary sector organisations.

You will be responsible for organising the daily coordination and early identification of patients who will benefit from discharge under the discharge to optimise and assess pathways. This will require the post holder to have a flexible approach and be able to work across all the services linked with the Responsive Service Team such as Medically Optimised Team, Support to Go Home, community assessment beds and pathway one.

You will need to undertake caseload management duties and provide person centred assessments as part of this role. You will also be responsible for the daily management of the Support to Go Home Reablement support workers. You will need to be a well organised person with excellent communication skills and enjoy working as part of a team. This post is developmental and will commence as Band 4 and on completion of competency framework over 18 months will move to Band 5.

This post will cover weekend working as it is a 7-day service and you will need to have the ability to travel to all rural destinations.

You will have the benefits of being employed by the West Suffolk NHS Foundation Trust alongside working in a friendly and forward-thinking service. A well-developed appraisal system and structured support from senior staff is embedded in the organisation. Training and development are actively encouraged.

For further information please contact Jenny McCaughan - Responsive Team Lead 01284 712934

BeKnown at West Suffolk NHS Foundation Trust. By us. By our patients. By our community

We are a busy, friendly, rural NHS Trust providing high-quality care and compassion to more than a quarter of a million people across west Suffolk. We care for, treat and support people in hospital, at home and in various community settings.

The West Suffolk Hospital in Bury St Edmunds provides acute and secondary care services (emergency department, maternity and neonatal services, day surgery unit, eye treatment centre, Macmillan unit and children's ward). It has 500+ beds and is a partner teaching hospital of the University of Cambridge.

Adult and paediatric community services, provided in collaboration with West Suffolk Alliance partners, include a range of nursing, therapy, specialist, and ongoing temporary care and rehabilitation, some at our Newmarket Community Hospital.

We do our utmost to achieve outstanding clinical outcomes for patients and our values of fairness, inclusivity, respect, safety and team work guide how we work and behave as a team.

With nearly 5,000 staff, from all over the world, we strive to make our organisation a great place to work. Whatever your role or ambition, we want to help you be the best you can be.

We promote a diverse and inclusive community where everyones voice counts and you can #BeKnown for whoever you are.

Join us. What will you #BeKnown for?

Please see the full job description for more detail

**Responsibilities**:
Clinical and Professional

Recognise barriers to discharge and develop problem solving mechanisms.

On a daily basis, review and coordinate the early identification of patients who will benefit from discharge under the Discharge to Optimise and Assess principles in order that the persons transfer from hospital can be planned and not delayed.

To have a strong focus in identifying patients appropriate for the responsive services screening patients and confirming with the ward MDT that the patient is medically optimised to transfer out to the community for assessment.

On a daily basis, review the medically optimised dashboard and screen reasons for delays and code appropriately within the medically optimised team protocol.

To provide day to day coordination of the Support to Go Home team when managing the daily caseload of the team, assisting the reablement support workers to allocate their caseloads and ensuring they have the right skills to provide a high quality service reporting any issues to senior members of the team.

To liaise with appropriate members of the multi-disciplinary team to unblock delays and improve patient flow within the West Suffolk Foundation Trust and community services in line with the discharge to assess principles.

Be confident liaising with patients and their preferred contacts that the patients meets criteria for the responsive services and is safe to go home. This will involve using own clinical reasoning or joint decision making with system partners.

Be confident in supporting checklist process of pathway 1 and coordin

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