Transport Coordinator

2 months ago


Bury St Edmunds, United Kingdom ForFarmers Full time

The Transport Coordinator reports directly to the Transport Manager and has responsibility for the daily operation overseeing the day to day operations. Working cross functionally to drive continuous improvement ensuring standards of service, quality and environmental systems are maintained in line with company, industry and legal guidelines, managing a positive people agenda whilst focusing on achieving financial targets.

Encouraging consistent Health & Safety practices are maintained driving a safety first culture ensuring legal undertakings and company rules are adhered to in line with Traffic Commissioners Statutory Guidance (Documents 3), DVSA Guide to Maintaining Roadworthiness and the ForFarmers Road Transport Operations Procedure Manual.

Assisting with overseeing the daily transport operation, ensuring scheduled deliveries are made on time and in full in line with customer SLAs.

Managing the ‘in flight’ operation to ensure OTIF performance is achieved in line with company targets and post journey analysis through live debriefing of drivers - capturing relevant data and communicating to the respective stake holders. Updating master data where appropriate.

Managing resource levels in line with requirements taking into consideration, contractual hours, local arrangements, WTD and EU driver’s hours legislation.

Liaising with Transport Planners to ensure the plan is within the agreed parameters, being achievable, cost effective and in line with industry protocol.

Proactively managing VOR and downtime through solid working relationships with local service agents/national dealerships and effective management of service schedule and closed loop defecting.

Working in-conjunction with the Driver Assessor to actively facilitate driver improvements, identifying training needs, infringement/DCRS and DCPC management.

Promoting the safety culture through appropriate behaviours - hazard evaluations, behavioural observations & near miss reporting.

Working closely with approved third party hauliers ensuring consistent service standards are maintained and cost control managed.

Escalating non-conformance reporting and investigating & managing complaints within an agreed timeline

Accurate data input and maintenance of appropriate systems - Tachomaster, Paragon, Fleetboard, Integrum, SAP & TUS.

To assist Transport Manager with O Licence administration and management of OCRS.

To assist Transport Manager with other general transport activities as required.



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