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Head of Communities

3 months ago

London, United Kingdom Tower Hamlets Community Housing Full time

**About THCH**
When you become a part of THCH, you have the opportunity to contribute to work that goes beyond bricks and mortar - work that changes lives and creates lasting impact. By offering local, sustainable, and affordable services delivered by talented people, we create places people are proud to call home.

If you are passionate about community development, bursting with fresh ideas and innovative approaches, and looking for challenging yet rewarding projects, we’d love for you to be a part of our journey.

**About the role**

THCH is seeking a passionate and driven leader to join our team as Head of Communities. In this key role, you'll ensure our estates are safe, clean, and welcoming for residents. You'll also lead resident engagement on building safety, manage the service charge process, and oversee community centres. Do you have a passion for service excellence and building strong communities?

**Here's what you'll do**:

- Lead a team to deliver top-notch estate services and resident satisfaction.
- Oversee building safety compliance and resident engagement.
- Manage service charges, ensuring accuracy, communication, and resident value.
- Manage community centres, fostering a safe and welcoming environment.
- Provide strong leadership, motivation, and development to your team.

**We're looking for someone with**:

- Proven experience in property management or a similar field.
- Strong leadership and people management skills.
- Excellent communication and interpersonal skills.
- Commitment to health and safety, compliance, and risk management.
- A passion for building strong communities.
- Manage service charges and resident enquiries.

This is a fantastic opportunity to make a real difference in the lives of our residents. If you're ready to take on a challenging and rewarding role, we want to hear from you

**What we offer you**

Besides an emphasis on learning and development and the opportunity to be part of a fantastic team, we offer a generous package including 28 days annual leave plus bank holidays and four extra concessionary days, a health and wellbeing scheme including a generous wellbeing allowance, season ticket loan, good pension and a lovely, refurbished office, plus the opportunity to work flexibly. On top of this we offer an environment which promotes openness and inclusion, a team that operates with pride and values teamwork and going above and beyond.

**Interview Date: 10th & 11th July 2024**

INDHIGH

We're THCH. We're a local landlord and we care about our community. We provide safe, affordable, and well-maintained homes. And we listen to our residents to continuously improve what we do.

We have a social purpose. By reinvesting our profit where it’s needed most, we create sustainable places people are proud of. We celebrate our people and give them the freedom to do what’s right, so that they can provide a consistently good, local service that delivers value.

**THCH**:Creating places people are proud to call home