Current jobs related to Customer Service Centre Advisors Ftc - Wigston - Flowers Associates

  • Software Training Partner

    4 months ago

    Wigston Magna, United Kingdom FTC Full time

    **Job Title: Software Training partner - Fleet Management System** **Location**: Leicestershire **Job Type**: Full-time **Salary**: £22,000.00 - £25,000.00 pa **Company Overview**: FTC Safety Solutions is a leading provider of innovative solutions in the material handling industry. Our systems are designed to optimise operations, enhance efficiency,...

  • Customer Service Advisor

    4 weeks ago

    Wigston, United Kingdom Macildowie Recruitment and Retention Full time

    THE OPPORTUNITY: Macildowie are currently recruiting for a Customer Service Advisor working for a business based in Wigston Leicester. Reporting to the Team Leader, the Customer Service Centre Advisor is the first point of contact to our customers via multiple channels such as Email, Telephone and Digital, supporting them with their prime needs whilst...

  • Technical Support Assistant

    4 months ago

    Wigston Magna, United Kingdom FTC Full time

    Are you passionate about electronics and eager to be part of a dynamic team that drives product development and technical excellence? Look no further! We have an exciting opportunity for a Production and Technical Support Assistant to join our team under the guidance of our Technical Manager. As our Production and Technical Support Assistant, you'll play a...

  • Customer Service Representative

    1 week ago

    Wigston Magna, Leicestershire, United Kingdom Macildowie Recruitment and Retention Full time

    Customer Service AdvisorMacildowie Recruitment and Retention is seeking a skilled Customer Service Advisor to join our team. As the first point of contact for our customers, you will be responsible for providing exceptional service and support via multiple channels.Key Responsibilities:Respond to incoming calls and emails, taking ownership of customer...

  • Customer Service Representative

    7 days ago

    Wigston Magna, Leicestershire, United Kingdom Macildowie Recruitment and Retention Full time

    Customer Service AdvisorMacildowie Recruitment and Retention is seeking a skilled Customer Service Advisor to join our team. As the first point of contact for our customers, you will be responsible for providing exceptional service and support via multiple channels.Key Responsibilities:Respond to incoming calls and emails, taking ownership of customer...

  • Customer Service Representative

    1 week ago

    Wigston Magna, Leicestershire, United Kingdom Macildowie Recruitment and Retention Full time

    Customer Service AdvisorMacildowie Recruitment and Retention is seeking a skilled Customer Service Advisor to join our team. As the first point of contact for our customers, you will be responsible for providing exceptional service and support via multiple channels.Key Responsibilities:Respond to incoming calls and emails, taking ownership of customer...

  • Customer Service Representative

    1 week ago

    Wigston Magna, Leicestershire, United Kingdom Macildowie Recruitment and Retention Full time

    Customer Service AdvisorMacildowie Recruitment and Retention is seeking a skilled Customer Service Advisor to join our team. As the first point of contact for our customers, you will be responsible for providing exceptional service and support via multiple channels.Key Responsibilities:Respond to incoming calls and emails, taking ownership of customer...

  • Customer Service Representative

    2 weeks ago

    Wigston Magna, Leicestershire, United Kingdom Macildowie Recruitment and Retention Full time

    About the RoleWe are seeking a highly skilled and experienced Customer Service Advisor to join our team at Macildowie Recruitment and Retention. As a key member of our customer service centre, you will be the first point of contact for our customers, providing exceptional support and guidance to ensure their needs are met.Key ResponsibilitiesCustomer...

  • Customer Service Representative

    2 weeks ago

    Wigston Magna, Leicestershire, United Kingdom Macildowie Recruitment and Retention Full time

    About the RoleWe are seeking a highly skilled and experienced Customer Service Advisor to join our team at Macildowie Recruitment and Retention. As a key member of our customer service centre, you will be the first point of contact for our customers, providing exceptional support and guidance to ensure their needs are met.Key ResponsibilitiesCustomer...

  • Customer Service Advisor

    4 months ago

    Wigston Magna, United Kingdom ZORO.co.uk Full time

    Zoro UK is a wholly owned subsidiary of Grainger (New York Stock Exchange code: GWW), a global industrial supplier with headquarters in Lake Forest, IL, USA We are a new business in the Industrial MRO market, looking to increase our share of market and grow customer acquisition, through a proposition that is focused on the needs of our customers. Zoro has...

  • Customer Service Advisor

    4 months ago

    Wigston Magna, United Kingdom ZORO.co.uk Full time

    **Job Title**:_Customer Service Advisor_ **Dept**:_Customer Service_ **Reporting to**:_Customer Service Team Leader_ **Location**:_South Wigton, Leicester_ **Company Description**: Zoro UK is a wholly owned subsidiary of Grainger (New York Stock Exchange code: GWW), a global industrial supplier with headquarters in Lake Forest, IL, USA We are a new...

  • Customer Service Advisor

    2 months ago

    Wigston, United Kingdom Zoro UK Ltd Full time

    This role will:Handle customer enquiries (calls and emails) quickly and efficiently to a high standardTake customer orders over the phone and answer email cases that come from customers and suppliers.Looking for opportunities to continually improve the service that we offer to our customers Ensure that our customers come away with a positive experience of...

  • Customer Service Representative

    2 weeks ago

    Wigston Magna, Leicestershire, United Kingdom Zoro UK Ltd Full time

    {"h1": "Customer Service Advisor", "h2": "Job Summary", "p": "We are seeking a highly skilled and customer-focused Customer Service Advisor to join our team at Zoro UK Ltd. As a key member of our customer service team, you will be responsible for providing exceptional customer service, handling customer enquiries, and resolving issues in a timely and...

  • Customer Service Representative

    2 weeks ago

    Wigston Magna, Leicestershire, United Kingdom Zoro UK Ltd Full time

    {"h1": "Customer Service Advisor", "h2": "Job Summary", "p": "We are seeking a highly skilled and customer-focused Customer Service Advisor to join our team at Zoro UK Ltd. As a key member of our customer service team, you will be responsible for providing exceptional customer service, handling customer enquiries, and resolving issues in a timely and...

  • Customer Advisor

    4 months ago

    Wigston Magna, United Kingdom B&Q Full time

    **About the role** **Customer Advisor - Checkouts** **Part time - 15 hours per week** **3 Month Fixed Term Contract** **Shifts available Monday - Sunday, 7.00am - 9.00pm** **UK Notional hourly rate £12.21 per hour** **B&Q Wigston** We believe anyone can improve their home to make life better. Every day, we give our millions of customers the ideas,...

  • Customer Advisor

    4 months ago

    Wigston Magna, United Kingdom B&Q Full time

    **About the role** **Customer Advisor - Checkouts** **Part time - 20 hours per week** **Permanent Contract** **Shifts available: Monday - Sunday, 7.00am - 10.00pm** **£10.60 per hour** **B&Q Wigston** We believe anyone can improve their home to make life better. Every day, we give our millions of customers the ideas, advice, tools and confidence they...

  • Customer Service Representative

    6 days ago

    Wigston Magna, Leicestershire, United Kingdom Zoro UK Ltd Full time

    {"h1": "Customer Service Advisor", "h2": "Job Description", "p": "As a Customer Service Advisor at Zoro UK Ltd, you will be responsible for handling customer enquiries in a timely and efficient manner, providing excellent customer service, and working collaboratively with the team to achieve our goals. Key Responsibilities: * Handle customer calls and...

  • Customer Service Representative

    6 days ago

    Wigston Magna, Leicestershire, United Kingdom Zoro UK Ltd Full time

    {"h1": "Customer Service Advisor", "h2": "Job Description", "p": "As a Customer Service Advisor at Zoro UK Ltd, you will be responsible for handling customer enquiries in a timely and efficient manner, providing excellent customer service, and working collaboratively with the team to achieve our goals. Key Responsibilities: * Handle customer calls and...

  • Customer Service Representative

    1 week ago

    Wigston Magna, Leicestershire, United Kingdom Zoro UK Ltd Full time

    {"h1": "Customer Service Advisor", "h2": "Job Description", "p": "At Zoro UK Ltd, we are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Advisor. This role will involve handling customer enquiries, taking orders, and providing exceptional customer service. If you have a passion for delivering outstanding...

  • Customer Service Representative

    1 week ago

    Wigston Magna, Leicestershire, United Kingdom Zoro UK Ltd Full time

    {"h1": "Customer Service Advisor", "h2": "Job Description", "p": "At Zoro UK Ltd, we are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Advisor. This role will involve handling customer enquiries, taking orders, and providing exceptional customer service. If you have a passion for delivering outstanding...

Customer Service Centre Advisors Ftc

4 months ago

Wigston, United Kingdom Flowers Associates Full time

**Customer Service Centre Advisor**
Location: Wigston, LE18

**Salary**: £20,250 per annum
Hours: Full time, 35 hours a week, 9-5pm
Monday to Friday with some hybrid working
Type: FTC until September 2023
Are you able to build strong relationships with customers? Do you know your way around a computer and have strong IT skills? Are you immediately available? If so, this could be the role for you
Flowers Associates are currently seeking two Customer Service Centre Advisors to join a well-established company based in Wigston, LE18, on a fixed term contract basis until September 2023. This would be a fantastic opportunity for someone who is looking towiden their skillset within a reputable company.
The Role
The successful Customer Service Centre Advisor will be responsible for the following duties:

- Being the first line telephone contact for incoming membership, training and booking enquiries
- Understand membership and training products to be able to talk to potential and existing customers about them, upselling as part of this process when necessary
- Process subscription payments and resolve queries/objections where necessary by contacting members using the appropriate media to ensure payments and/or funds are properly processed.
- Processing event bookings, creating accurate records on the CRM system, collecting resources in a timely manner prior to the event and dealing with any associated queries regarding these
- Raise invoices, process payments and credit notes as required, dealing with queries as they arise
- Provide first line technical support to customers who are experiencing issues with systems such as the website
Extra information:

- 30 Minute bus ride from Leicester City Centre
- Free parking on site
- Hybrid working available once competent