Technical Support Assistant
4 months ago
Are you passionate about electronics and eager to be part of a dynamic team that drives product development and technical excellence? Look no further We have an exciting opportunity for a Production and Technical Support Assistant to join our team under the guidance of our Technical Manager.
As our Production and Technical Support Assistant, you'll play a crucial role in supporting our production team during busy periods and providing technical assistance for product development. Your keen eye for detail and efficiency will be essential as you create technical support documentation for both internal and external customers.
**Duties & Responsibilities**:
- Provide technical support for product development.
- Product testing, assessment, and reporting
- Production team support during busy periods
- Creating technical support documentation for internal and external customers
- Perform related duties as assigned by the Technical Manager and / or the Managing Director
- Maintain compliance with all company policies and procedures.
**Education and/or Work Experience Requirements**:
- Previous solder experience is essential
- Understanding of circuit diagrams and basic electronic**s**:
- Educated to GCSE level 9 - 4 / A - C (Including Math’s and English)
- Excellent computer literacy (MS Office - Word, Excel and Outlook)
- Excellent verbal and written communication skills, including ability to effectively communicate with internal and external customers.
- Must be able to work under pressure and meet deadlines, while maintaining a positive attitude and providing exemplary customer service
- Ability to work independently and to carry out assignments to completion within parameters of instructions given, prescribed routines, and standard accepted practices.
- Flexible and Approachable
- Able to work independently and in a team.
- Friendly
- Hardworking
- Active interest in Electronics and/or mechanical engineering.
**Job Types**: Full-time, Permanent
**Salary**: £25,000.00-£27,000.00 per year
Schedule:
- Monday to Friday
Ability to commute/relocate:
- Wigston: reliably commute or plan to relocate before starting work (required)
Work Location: In person
Reference ID: FTC0001
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