Booking Administrator

5 months ago


Brighton, United Kingdom Step Ahead Full time

**Booking Administrator - Temporary **£12.45 Per hour**

**Brighton, Sussex**

**Monday to Friday 9am - 5pm**

**START ASAP**

We have partnered with an NHS Trust based in Sussex who are looking for an Administrator to join their supportive team. They are driven by a set of values that include compassion, communication, teamwork, respect, professionalism, and inclusion.

**Role Summary**: The endoscopy administrative assistant will have responsibility for administrative duties within the endoscopy booking office and reception area. The post holder will be responsible for ensuring an optimum level of efficient clerical support to the assistant waiting list coordinators in a timely and accurate manner.

**Main Duties and Responsibilities**:

- Phone and confirm patients with an admission date.
- Reception cover on the endoscopy unit, confirming admissions, prepping clinic notes and various administrative duties.
- Ensure case notes are maintained in accordance with the Trusts Case Note Management Policy and that all correspondence, reports and results are filed correctly and in a timely manner.

**Experience Needed**:

- Proven experience of providing a customer focussed service
- Proven experience in an administrative role
- Proven experience of effective communication
- Proficient IT skills and experience of Microsoft packages
- Excellent written and verbal communication skills combined with an effective and courteous telephone manner.
- Ability to develop and maintain professional relationships across all levels including Senior Clinicians, Administration teams, members of the public.
- Ability to plan, organise and prioritise workload in a methodical manner.


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