Bookings Administrator

6 months ago


Brighton, United Kingdom Nuffield Health Full time

HEAD OFFICE
Bookings Administrator

Bookings Administrator

Brighton Hospital | Permanent | Full-Time

£21,762 per annum depending on experience

37.5 hours per week

Nuffield Health is the charity that’s building a healthier nation, one day at a time. From award-winning hospitals and leisure facilities to flagship community programmes - we’ll do whatever it takes to look after the UK’s wellbeing. It starts with passion and commitment to quality. It starts with you.

As a Bookings Administrator you will;
Ensure complex administration and support meets all required standards and timescales.

Manage, appraise, and interpret data, information and /or situations.

Handle all enquires, booking appointments and queries raised with efficiently and effectively.

Ensure all data/information is entered, modified, maintained and presented accurately and efficiently using the appropriate electronic or manual system and format.

Prepare standard and adhoc reports as requested and required by the department

Provision of professional patient and consultant liaisons

Appointment bookings and changes

Co-ordination of room /consultant availability

Consultant/GP partnerships

Create, alter or cancel clinics as required to support business needs

**To succeed as a Bookings Administrator you will demonstrate**:
Previous experience working in a fast paced customer service environment

Demonstrable the ability to prioritise and organise a workload of changing priorities in a fast-paced environment

Have an excellent telephone manner

Have excellent verbal and written English communication skills

Have a good working knowledge of Microsoft Office and strong computer skills

Be able to pay excellent attention to detail

Possess an understanding of the importance of policies and operating procedures

Helping you feel good.

We want you to love coming to work, feeling healthy, happy and valued. That’s why we’ve developed a benefits package with you in mind. From free private healthcare to gym membership, a cycle to work scheme and more. At Nuffield Health, we take care of what’s important to you.

Nuffield Health Brighton Hospital

At Nuffield Health Brighton Hospital, we work with leading medical Consultants to provide first-class treatments and high standards of care for the prevention, diagnosis, and treatment of a wide range of medical and surgical conditions using the latest facilities and technology. We take pride in delivering high standards of patient care to both private patients and the NHS. Our facilities include 44 purpose built en-suite rooms, 3 operating theatres plus 1 endoscopy theatre. Other facilities include physiotherapy and a diagnostic department. We are located in Woodingdean, on the east side of Brighton with easy access by rail and road, including free parking.


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