Front Office Assistant

2 months ago


Craigavon, United Kingdom Seagoe Hotel Full time

_Front Office Assistant _
**About us**

Seagoe Hotel is a small business in Craigavon, BT63 5JE. We are collaborative, agile and customer-centric.

Our work environment includes:

- Safe work environment
- Flexible working hours
- Relaxed atmosphere
- To maintain the standard of hygiene, presentation, cleanliness and maintenance of the reception area and associated areas at all times
- To have an in-depth working knowledge of all front office procedures, including the computer system, switchboard, reservations and housekeeping procedures
- To communicate effectively with all departments, managers and team members with accurate information
- To be the first point of contact for all guests and deal with check in / check out procedures efficiently and pleasantly
- To process all financial transactions with precision as required
- To ensure a very high standard of personal hygiene and appearance
- To participate in all training sessions and procedures as provided by the company and management
- To ensure that reasonable care is taken for the Health & Safety for yourself, other employees, customers and any other persons on the premises
- To ensure customer care policies of the unit are always maintained and to anticipate the needs of the customers
- To ensure receptionist duty list is completed on all shifts
- To carry out a reception handover to team members at the end of all shifts
- To work as a supportive team member 5 days out of 7 on ad hoc rota basis
- To operate within guidelines of consumer and licensing legislation
- To ensure the security of all forms of monies on the premises including the proper and honest use of all cash/till machines, petty cash floats, currency exchange and credit card machine

**Job Types**: Full-time, Part-time, Permanent
Part-time hours: 40 per week

**Salary**: £21,000.00-£22,500.00 per year

**Benefits**:

- Discounted or free food
- On-site parking

Schedule:

- 8 hour shift
- Weekend availability

Work Location: In person


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