Post Office Assistant

7 months ago


Craigavon, United Kingdom Portadown Post Office Full time

Post Office Assistant

Portadown MAIN Post Office, West Street Portadown

Part Time Role - 16 - 20 hours per week, weekdays and occasional Saturday work. (2 full week days 9am-5.30pm and Saturday 9am-1pm 2-3 times monthly)

*Full flexibility throughout the rest of the week will be required for holiday cover.*

No evening or Sunday work.

Role:
As this position will involve regular contact with customers, good communication skills are essential. Applicants must have excellent attention to detail and the ability to work well under pressure. You will need the ability to communicate easily and effectively with customers and match our products to their needs. A genuine enthusiasm for delivering exceptional customer service, while driving sales of our innovative products and services is essential.

This role involves;
- Greeting and building a strong rapport with our customers, highlighting the benefits of our products and services.
- Utilising sales opportunities by generating customer referrals and appointments as appropriate.
- Working as an integral part of a team, being flexible and adapting the way that you work, understanding how you contribute towards the overall financial success of the branch.
- Processing our wide range of transactions and balancing both monies and stock with a high degree of accuracy and compliance to our branch standards.
- Provide advice to customers to ensure that they select the right product that meets the needs of the customer, e.g. Mails, Travel Money etc.
- Responsible for ensuring compliance with any specific legislative, regulatory, or contractual requirements.

Criteria:
Desirable criteria:

- Previous experience in a Post Office branch is desirable but not essential as full training can be provided.

Essential criteria:

- Previous experience in a customer service role with cash handling experience.
- Exceptional time management skills and the ability to work as part of a team.

Immediate start

**Job Type**: Part-time
Part-time hours: 16-20 per week

**Salary**: £10.50 per hour

Schedule:

- Day shift

**Experience**:

- Customer service: 1 year (preferred)
- Cash handling: 1 year (preferred)

Work Location: In person



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