Customer Service Representative
3 months ago
**Customer Service Representative - Custom Clubs**
- If you're as passionate about golf as we are, then listen up - We could have the opportunity for you_
Acushnet Europe Limited, home to the iconic golf brands Titleist & FootJoy, are on the lookout for a vibrant individual to join us as a Customer Service Representative in the Custom Clubs Team on a full-time permanent basis.
Located at our headquarters in St Ives, Cambridgeshire, this full-time role is a fantastic opportunity to gain insights into the behind-the-scenes of our top products.
As part of our close-knit team, you'll be the friendly face behind all things custom clubs, providing support to our trade partners with order processing, tackling their queries, and problem-solving.
But wait, there's more We're not just looking for a voice on the other end of the line. We want someone with enthusiasm, a knack for problem-solving, and a genuine desire to fulfill customer satisfaction.
Now, you don't need to be a golfer to land this gig (although a love for the game certainly won't hurt). What matters most is your eagerness to learn, your can-do attitude, and your willingness to dive headfirst into the world of customer service. You will also be focused, have the ability to cope under pressure, ensure all work is completed in a timely and accurate manner, as well as help drive continuous improvement.
**_So, what's in it for you? _**
We know that our people drive our business forward. That is why we can offer a great benefits package including 25 days holiday a year, a salary sacrifice pension scheme, life assurance, access to our onsite company gym, company bonus scheme, and use of our subsidized restaurant. Along with access to our benefits portal where you can buy additional benefits to suit your personal circumstances.
**PLEASE NOTE THAT APPLICATIONS WITHOUT A COVERING LETTER AND SALARY DETAILS WILL NOT BE PROGRESSED.**
- #LI-SY1 _
- #LI-Europe _
IND1-SP
**ABOUT ACUSHNET EUROPE LTD**
We are a product company, we are a process company, but above all we are a people company.
Acushnet Europe Limited, home of the Titleist and FootJoy brands, is based in St Ives, Cambridgeshire. With over 330 employees, we are the global leader in the design, development, manufacture and distribution of performance-driven golf products, which are widely recognized for their quality excellence.
We recognise that diversity and inclusion is an ongoing journey and are committed to equal opportunities without regard to gender, transgender status, sexual orientation, marital or civil partnership status, colour, race, nationality, ethnic or national origins, religion or belief or age.
Our staff continue to drive our business forwards which is why we offer an excellent benefits package including competitive salary, holidays that increase with tenure, salary sacrifice pension scheme, on site gym (free to all staff), subsidised restaurant and a benefits portal giving you the opportunity to access the benefits associated with your role quickly and easily.
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