Customer Service Representative

6 months ago


Saint Ives, United Kingdom Movolytics Full time

The talent and passion of our team is critical to our success as a company, we bring together a dynamic team and provide a foundation for individuals to build a professional career from the start.

We provide a cutting-edge fleet management service using innovative technology allowing our customers to transform efficiency, productivity and costs in a matter of clicks.

**Role**:
**Responsibilities**:

- Managing incoming calls and customer service inquiries
- Develop an understanding of clients’ needs and how to respond effectively to concerns raised
- Interact effectively with customers when dealing with queries or technical enquiries and establish key relationships to maximise the value of the clients' account
- Undertake key activities by responding to enquiries, supporting roles above in preparing for client meetings and completing appropriate documentation to support developing the business
- Handle customer complaints provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
- Keep accurate records of customer interactions, process customer accounts and file documents
- Support delivery of implementation of new customers
- Processing orders and arranging installs and stock dispatch
- Develop an understanding of company products
- Assist other areas of the business as and when required

**Expectations/Requirements**:

- Ideally had exposure to CRM systems
- Ability to work in a team and independently
- Ability to remain calm under pressure
- Friendly and tactful personality
- Open-minded and can-do attitude
- Able to handle and deal with complaints and difficult situations
- Bilingual (English & Spanish) beneficial but not a requirement
- Attention to detail

**Salary**: £17,000.00-£25,000.00 per year

**Benefits**:

- Company events

Schedule:

- Monday to Friday

Ability to commute/relocate:

- St. Ives: reliably commute or plan to relocate before starting work (required)

**Education**:

- GCSE or equivalent (preferred)

**Experience**:

- customer service: 1 year (preferred)

Work Location: In person



  • Saint Ives, United Kingdom Acushnet Company Full time

    **Customer Service Representative - Custom Clubs** - If you're as passionate about golf as we are, then listen up! - We could have the opportunity for you_ Acushnet Europe Limited, home to the iconic golf brands Titleist & FootJoy, are on the lookout for a vibrant individual to join us as a Customer Service Representative in the Custom Clubs Team on a...


  • Saint Ives, Cambridgeshire, United Kingdom First Call Contract Services Full time

    We are seeking a Customer Service Representative to join our team at First Call Contract Services in St Ives, Cambridgeshire. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, responding to their inquiries, and resolving any issues in a timely and professional manner.As a Customer Service...


  • Saint Ives, United Kingdom Acushnet Company Full time

    "We are a product company, we are a process company. Above all we are a people company" _ Our Customer Service Department is at the very hub of our business, providing expert and professional support for our key accounts and consumers across the UK and Ireland. We currently have vacancies for two customer focused individuals to join both our Crested &...


  • St. Ives, United Kingdom First Call Contract Services Full time

    Job Title: Customer Service RepresentativeJob Summary: We are seeking a highly skilled Customer Service Representative to join our team at First Call Contract Services. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, resolving queries and complaints in a timely and professional...

  • Customer Service

    2 months ago


    Saint Ives, United Kingdom CV-Library Full time

    Join Our Customer Service Team! Position: Customer Service Representative Hours: Monday - Friday office hours Pay Rate: £11.44 per hour (37.5 hours per week) Location: St Ives Holidays: Closed on Christmas Day and Boxing Day Dress Code: Smart/Casual About the Role: Are you passionate about providing top-notch customer service? Do you have a...


  • Saint Neots, Cambridgeshire, United Kingdom Advancing People Full time

    Job Title: Customer Service RepresentativeJob Summary: We are seeking a highly skilled Customer Service Representative to join our team at Advancing People. As a Customer Service Representative, you will be responsible for providing excellent customer service to clients primarily based in the German speaking region and covering the English speaking...


  • Saint Peters, Kent, United Kingdom beBee Professionals Full time £25,000 - £35,000

    beBee Professionals in Saint Peters is looking for a Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing excellent customer service and supporting our operational workflow.Key Responsibilities:Engage with customers to provide service and support.Participate in all aspects of the...


  • Saint Ives, United Kingdom Simpro Software Limited Full time

    **Customer Support Representative** **Location**: St Ives, Cambridgeshire **Salary**: £20,000 - £25,000 + excellent benefits **Our “Do The Right Thing” UK Perks & Benefits Summary**: - Flexible work environment - 3 days in office/2 days remote (unless position is 100% remote) - Vitality Healthcare - Enhanced Parental Leave - 24 weeks paid for...


  • Saint Neots, Cambridgeshire, United Kingdom Tesco Full time

    About the RoleWe are seeking a Customer Service Representative to join our team at Tesco. As a Customer Service Representative, you will be responsible for providing excellent customer service, answering customer queries, and resolving any issues that may arise. You will also be responsible for maintaining a clean and organized store environment, restocking...


  • St Ives, Cornwall, United Kingdom Brook Street Full time

    About the Role:We are seeking a Customer Service Representative to join our team at Brook Street. As a key member of our customer service team, you will be responsible for handling inbound customer queries, processing payment plans, and creating and managing new and existing customer accounts.Responsibilities:Handle inbound customer queriesProcess payment...


  • Saint Andrews, Fife, United Kingdom Adecco Full time

    We are seeking a dynamic individual to join our team as a Customer Service Representative in St. Andrews. This temporary position offers competitive pay and the opportunity to work flexible shifts that fit your schedule.Key Responsibilities:Deliver exceptional customer serviceHandle cash transactions accuratelyWait tables and ensure timely and efficient...


  • St Ives, Cornwall, United Kingdom First Call Contract Services Full time

    Job OverviewWe are seeking a skilled Customer Service Representative to join our team at First Call Contract Services in St Ives, Cambridgeshire.This is a full-time opportunity that offers stability and growth within a globally recognised business.The ideal candidate will have excellent communication skills and the ability to work in a fast-paced...


  • Saint Clears, Carmarthenshire, United Kingdom Certas Energy UK Ltd Full time

    We are seeking a Customer Service Representative to join our Domestic Sales Team in our St Clears office. As a key member of our team, you will be responsible for maintaining relationships with our domestic customer base, handling inbound calls and emails, and ensuring each account is maximised to its full potential.The ideal candidate will have a minimum of...


  • St Ives, Cornwall, United Kingdom Brook Street NMR Full time

    Job DescriptionBrook Street NMR is seeking a skilled Customer Service Representative to join our team.Key Responsibilities:Handle customer inquiries and resolve issues in a timely and professional manner.Process payment plans and upsell products to meet sales targets.Create and manage customer accounts, ensuring accurate and up-to-date information.Utilize...


  • Saint Peters, Kent, United Kingdom beBee Professionals Full time £25,000 - £35,000

    We are seeking a skilled Customer Service Representative to provide exceptional support to our clients. The ideal candidate will have previous experience in a customer-facing role and excellent communication skills.Key Responsibilities:Handle customer inquiries and resolve issues efficiently.Provide accurate information about our products and services.Work...


  • Saint Peters, Kent, United Kingdom beBee Professionals Full time £25,000 - £35,000

    We are seeking a skilled Customer Service Representative to provide exceptional support to our customers in Saint Peters, United Kingdom. As the first point of contact, you will handle incoming queries, provide accurate information, and resolve issues efficiently.Key Responsibilities:Handle customer inquiries via phone, email, and chat.Provide product and...


  • Chalfont Saint Peter, United Kingdom Sheridan Ward Recruitment Full time

    **Related jobs**: **Customer Service Representative**: **Chalfont St Peter**: **£22k - 26k per year**: **Featured** **More details** **Shortlist +** **Customer Service Advisor**: **Hayes**: **£21k - 25k per year**: **Featured** **More details** **Shortlist +** **Customer Service Team Leader**: **Iver**: **£30k per year**: **Featured** **More...


  • Saint Mellons, Cardiff, United Kingdom Dŵr Cymru Cyf Full time

    About UsDŵr Cymru Welsh Water is a leading provider of essential services, keeping 3 million people healthy each day with safe, reliable water and wastewater management.To deliver high-quality services, we need the right people to join our team. We're looking for individuals who understand and live our core values and behaviours, prioritizing the security...


  • Saint Mellons, Cardiff, United Kingdom Dŵr Cymru Cyf Full time

    About UsDŵr Cymru Welsh Water is a leading provider of essential services, keeping 3 million people healthy each day with safe, reliable water and wastewater management.To deliver high-quality services, we need the right people to join our team. We're looking for individuals who share our core values and can demonstrate the behaviours that underpin...


  • St Ives, Cornwall, United Kingdom First Call Contract Services Full time

    Job DescriptionWe are seeking a skilled Customer Service Representative to join our team at First Call Contract Services in St Ives, Cambridgeshire.This role offers stable hours and long-term prospects, making it an ideal opportunity for those seeking a secure career path.As a Customer Service Representative, you will be working for a globally recognised...