Customer Service Representative

3 days ago


Saint Neots, Cambridgeshire, United Kingdom Lidl Full time

We're looking for a talented Customer Service Representative to join our team at Lidl. As a key member of our store staff, you'll play a crucial role in providing an exceptional customer experience.

">About the Role
  • Job Summary: To provide excellent customer service, ensuring that every customer receives the service they deserve.
  • Key Responsibilities:
    1. Be a Lidl expert, helping our customers with their questions, queries and requests.
    2. Efficiently work deliveries as they arrive in store.
    3. Passionately provide excellent customer service.
    4. Proactively keep the bakery topped up by baking fresh goods.
    5. Expertly merchandise and maintain our middle aisles of Non-Food products.

Salary Information: The hourly pay rate is competitive and based on equal opportunity and pay structures. You'll also receive an additional £2.00 per hour for bank holidays and £3.50 per hour for nights. With a generous benefits package, you'll enjoy 30-35 days' holiday (pro rata), 10% in-store discount, pension scheme, enhanced family leave, long service award, and more

What We Offer
  • A Competitive Salary: £15.00 per hour, plus £2.00 for bank holidays and £3.50 for nights.
  • Benefits Package: Enjoy 30-35 days' holiday (pro rata), 10% in-store discount, pension scheme, enhanced family leave, long service award, and more
  • Opportunities for Growth: Develop your skills and progress within our company.


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