Operation Executive
5 months ago
_**Essential Requirements**:_
- Right to work in the UK.
- Spoken and written proficiency in at least Italian or Spanish (in addition to English).
- **Desirable Characteristics**:_
- Highly valued: Proficiency in both Spanish and Italian.
- Experience in reservation management, liaising with tourist or cultural attractions, and customer relations.
- Experience in customer service within stressful situations or handling complaints.
- General knowledge of tourist attractions in Scotland.
- **General Description**:_
- **Position Description**:_
The Operation Executive position primarily involves administrative tasks and customer service functions within the company, ideally in all three languages. Responsibilities include booking management, liaising with intermediaries, tourist and cultural attractions, providing information about our services, and providing assistance during the tours departures operations including handling any situations that may arise during tours.
This is a full-time position with a five-day workweek, consisting of 7.5 paid hours per day plus a half-hour break. Due to the nature of the business, Summer months, August in particular are the ones experimenting the highest demand.
Flexibility and willingness to cover tour guide shifts as a backup are highly valued.
- **Salary and Benefits**:_
The salary details depend on the number of languages one can proficiently work in without issues. Generally, the salary ranges from £23,000 to £24,000 per annum.
We foster a relaxed and friendly work environment with a strong emphasis on teamwork.
**Job Types**: Full-time, Permanent
**Salary**: £24,375.00-£27,300.00 per year
**Benefits**:
- Casual dress
- Company pension
- Cycle to work scheme
- Employee discount
- Free parking
- On-site parking
Schedule:
- 8 hour shift
**Education**:
- A-Level or equivalent (preferred)
**Language**:
- Spanish (preferred)
- Italian (preferred)
Licence/Certification:
- Driving Licence (preferred)
Work authorisation:
- United Kingdom (required)
Work Location: In person
Reference ID: Operation Executive - Edinburgh
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