Administration Assistant

1 month ago


Ipswich, United Kingdom East Suffolk and North Essex NHS Foundation Trust Full time

A receptionist/ administrative assistant is required for 37.5 hours a week to work as part of a team providing admin support to the South Theatres New build.

This busy department will consist of an admissions unit, operating Theatres, post anaesthetic Recovery and a POCU unit, and a small ward area. The role involves contact with patients and their carers, both over the phone and in person.

We are looking for a dynamic and enthusiastic team player to integrate with the current team and provide efficient and effective support to the nurses, consultants and patients. Attention to detail is a must as are excellent communication skills and the ability to prioritise and plan.

The successful applicant will need to demonstrate strong team working skills plus the ability to work on their own initiative, communicating with all levels of hospital personnel as well as patients and carers.

As part of the role you will undertake general administrative duties to support the team. Some duties include but are not exclusive to:
printing of patient referrals

updating documents and excel spreadsheets

collecting and distributing post

visiting other departments within the hospital to distribute clinical procedural requests

One of the largest Trust’s in East Anglia, East Suffolk and North Essex NHS Foundation Trust (ESNEFT) provide hospital and community health services to people living across a wide geographical area. We deliver care from two main hospitals in Colchester and Ipswich, six community hospitals and in patients’ own homes. You will be joining a team of almost 12,000 amazing colleagues providing care to approximately a million people.

Along with supporting you to achieve your career goals we offer a generous pension scheme, unsocial hours payments (if applicable), 27 days annual leave on commencement (pro rata) and access to a range of NHS discounts. Our Staff Health and Wellbeing programme offer a variety of services. We offer a range of flexible working opportunities.

Our philosophy is that Time Matters to everyone. Across the Trust, we concentrate on improving the things we do and removing those which do not work or cause time delays for our staff and patients.

To support our employees to achieve their career aspirations you may be eligible to obtain a qualification via an apprenticeship. All successful applicants will be required to undertake a skills review to facilitate this. For full details please see the attached Apprenticeship Handbook.

If you are passionate about patient care and want to develop your skills and knowledge then we are keen to hear from you.

For full details of the responsibilities and duties of this role please see the attached job description.



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