Administrative Officer

3 weeks ago


Leeds, United Kingdom Brook Street Full time

Location: Leeds LS4 2QB
- Hours: Monday
- Friday, 09:00 - 17:00 (37 hours a week)
- Pay: £11.60per hour (£22,318)
- Assignment: Temporary - 6 months from start date
- Monday - Thursday in the office, Friday working from home

**Please be aware, for this client you must have a current valid UK passport and must be able to pass a Counter terrorism Clearance check**

A uniform will be provided for these roles

Responsibilities will be:

- Offender Management - Conducting face-to-face interviews
- Front facing - Interaction with customers and internal stakeholders. This will also include the detention management processes
- Front Office -Managing the reporting population, dealing with queries, complaints, signposting, allocating and interventions
- Workflow - Progressing cases to conclusion
- General office tasks including answering the phone, inbox management etc
- Operational support - Working with Immigration Enforcement teams

**Essential Criteria**
- Be willing to be front facing, dealing with asylum customers, guards, interpreters and other staff members.
- Be able to work with challenging customers
- Good communication and interpersonal skills (both verbal and written)
- Professional and customer-focused, ability to understand the needs of vulnerable customers
- Strong admin skills
- Ability to work closely with others to achieve a shared goal
- Adaptable in dealing with changing priorities
- IT literate (excel, word, outlook)

If this sounds like something you would be interested in then please apply


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