Customer Feedback Officer
5 months ago
Nineteen Recruitment is a multi-award winning, independent recruitment agency that specialises in the recruitment and provision of temporary and permanent staffing for the Education, Social Care, and Public Sectors.
- We are delighted to be working with a local authority client, recruiting on their behalf for an Customer Feedback Officer based in South Shields, a role that is available on a full time basis._
- This is a Medium term role and commands a standard hourly rate of £14.44 per hour._
- **Working hours**_
Monday - Wednesday, 8am - 4:30pm
Thursday, 8am - 3:30pm
Friday, 8am - 2:30pm
- Working with the team to answer customers queries, feedback and complaints
- Answering inbound calls from customers
- Updating systems
- Ensuring learning from feedback is embedded in the team to ensure service delivery meets the needs of our customers
- Administration duties
- Providing excellent customer service
**Who are Nineteen Recruitment?**
Advantages of working via Nineteen Recruitment:
- Weekly pay paid via a PAYE equivalent model (at no cost to the worker)
- Excellent level of support from the agency whilst you're in role
- Agency support with ongoing training / refresher training needs
- A point of contact between the worker and the client/place of work
- Offers the ultimate in flexible working
- You will be kept informed of any new and relevant work opportunities coming up in the future
Nineteen Recruitment is committed to equal opportunities and as such no applicant or worker will receive less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, race or employment status.
**Salary**: £14.44 per hour
Schedule:
- Monday to Friday
Application question(s):
- Do you have experience within customer service?
- Do you have experience dealing within maintenance and repair enquiries?
Work Location: In person
-
Customer Feedback Officer
5 months ago
South Shields, United Kingdom All Temps Recruitment Full timeWe are currently recruiting for 2 x Customer Feedback Officer’s to work within South Tyneside within a busy Repairs and Maintenance team. **The Role**: - Working with the team to answer customers queries, feedback and complaints. - Ensuring learning from feedback is embedded in the team to ensure service delivery meets the needs of our customers. -...
-
Customer Feedback Officer
5 months ago
South Shields, United Kingdom LSS (Staff Recruitment and Training Agency) Full time**Purpose** Customer Feedback Officer required to work within our repairs and maintenance team. **Roles and Responsibilities** - Working with the team to answer customers queries, feedback and complaints. - Ensuring learning from feedback is embedded in the team to ensure service delivery meets the needs of our customers. - Reporting queries, feedback and...
-
Customer Feedback Officer
5 months ago
South Shields, United Kingdom LSS (Staff Recruitment and Training Agency) Full time**Purpose** Customer Feedback Officer required to work within our repairs and maintenance team. **Roles and Responsibilities** - Working with the team to answer customers queries, feedback and complaints. - Ensuring learning from feedback is embedded in the team to ensure service delivery meets the needs of our customers. - Reporting queries, feedback and...
-
Customer Feedback Officer
6 months ago
South Shields, United Kingdom All Temps Recruitment Ltd Full timeWe are currently recruiting for 2 x Customer Feedback Officer's to work within South Tyneside within a busy Repairs and Maintenance team. **The Role**: *Working with the team to answer customers queries, feedback and complaints. *Ensuring learning from feedback is embedded in the team to ensure service delivery meets the needs of our customers. *Ensuring...
-
Customer Feedback Officer
5 months ago
South Shields, United Kingdom All Temps Recruitment Ltd Full timeWe are currently recruiting for 2 x Customer Feedback Officer's to work within South Tyneside within a busy Repairs and Maintenance team. **The Role**: *Working with the team to answer customers queries, feedback and complaints. *Ensuring learning from feedback is embedded in the team to ensure service delivery meets the needs of our customers. *Ensuring...
-
Customer Feedback Officer
5 months ago
South Shields, United Kingdom Sanctuary Health Full timeLooking to take your career to new heights? Look no further than Sanctuary Personnel, an esteemed and award-winning recruitment agency. With a TrustPilot score of 4.8/5 and over 500+ reviews, we are dedicated to connecting with talented professionals like you. We have an exciting locum opportunity for a Customer Feedback Officer with UK experience to join...
-
Customer Feedback Officer
5 months ago
South Shields, United Kingdom Nineteen Recruitment Full timeNineteen Recruitment is a multi-award winning, independent recruitment agency that specialises in the recruitment and provision of temporary and permanent staffing for the Education, Social Care, and Public Sectors. - We are delighted to be working with a local authority client, recruiting on their behalf for an Customer Feedback Officer based in South...
-
Customer Feedback Officer
5 months ago
South Shields, United Kingdom Nineteen Recruitment Full timeNineteen Recruitment is a multi-award winning, independent recruitment agency that specialises in the recruitment and provision of temporary and permanent staffing for the Education, Social Care, and Public Sectors. - We are delighted to be working with a local authority client, recruiting on their behalf for an Customer Feedback Officer based in South...
-
Customer Feedback Officer/admin
6 months ago
South Shields, United Kingdom Triumph Consultants Ltd Full time**What's involved with this role**: **Temporary Customer Feedback Officer/Admin - Repairs** **Reference no: S Tyneside 6331514708999** **Pay Rate: £14.44 per hour PAYE** **Hours per week: 35-37 Monday - Friday, normal working hours** **Role Length: This opening assignment is for 4-5 months** **City: South shields** A Customer Feedback Officer is...
-
Senior Complaints and Feedback Officer
5 months ago
South Shields, United Kingdom LSS (Staff Recruitment and Training Agency) Full time**Purpose** To ensure that an effective procedure for representations/complaints is available to service users and/or their representatives. To act as the Designated Complaints Manager and ensure that the Local Authority meets its statutory duties and responsibilities required by the NHS and Community Care Act 1990 and Children’s act 1989 in respect of...
-
Senior Complaints and Feedback Officer
5 months ago
South Shields, United Kingdom Seven Resourcing Full timeSeven Resourcing are looking for a temporary Senior Complaints and Feedback Officer to work with the Social Care Team in South Shields. This position is initially for a period of 3 months and is paying £22.55 PAYE or £27.28 umbrella per hour. The working hours are Monday - Friday from 9am - 5pm. **The role**: To ensure that an effective procedure for...
-
Senior Complaints and Feedback Social Care Officer
5 months ago
South Shields, United Kingdom Nineteen Recruitment Full timeNineteen Recruitment is a multi-award winning, an independent recruitment agency that specialises in the recruitment and provision of temporary and permanent staffing for the Education, Social Care, and Public Sectors. We are delighted to be working with a local authority client, recruiting on their behalf for a Senior Complaints and Feedback Officer, a...
-
Senior Complaints and Feedback Officer
5 months ago
South Tyneside, United Kingdom All Temps Recruitment Ltd Full timeWe are currently recruiting for 1 x experienced, Senior Complaints and Feedback Officer to join a local company within South Tyneside. **The Role (not limited to)**: - The role will focus primarily on Children Social Care complaints, but will also cover complaints relating to Adult Social Care. - To manage statutory complaints services for Children’s and...
-
Customer Liaison Officer
5 months ago
South Shields, United Kingdom All Temps Recruitment Ltd Full timeWe are currently recruiting for a Customer Liaison Officer to join our team within South Tyneside. **The role**: - Being the first point of contact with customers, providing excellent customer service which our tenants have come to expect as standard. - Communicate politely, clearly and concisely at all times, recognising and apologising for mistakes if...
-
Customer Liaison Officer
5 months ago
South Shields, United Kingdom All Temps Recruitment Ltd Full timeWe are currently recruiting for 2 x Customer Liaison Officer to join our team within South Shields. Duties Of The Role: - Being the first point of contact with customers, providing excellent customer service which our tenants have come to expect as standard. - To communicate politely, clearly and concisely at all times, recognising and apologising for...
-
Customer Service Officer
3 weeks ago
South Shields, United Kingdom Tyne Coast College Full timeSOUTH SHIELDS MARINE SCHOOLMarine Offshore Safety Training Customer Service Officer Permanent RTF2425-7637 hours per weekBusiness Support Salary Scale 4Spine Points 14 – 15 £22,071 per annumClosing Date: Sunday 24th November 2024
-
Customer Liaison Officer
5 months ago
South Shields, United Kingdom All Temps Recruitment Ltd Full timeWe are currently recruiting for a Customer Liaison Officer in South Tyneside. **Responsibilities**: - Serve as a liaison between different departments within the organization - Deal with incoming queries from the public regarding issues within their properties. - Booking engineers to go out to deal with property issues. - Must Have communication skills,...
-
Customer Liaison Officer
5 months ago
South Shields, United Kingdom Nineteen Recruitment Full timeNineteen Recruitment is a multi-award winning, independent recruitment agency that specialises in the recruitment and provision of temporary and permanent staffing for the Education, Social Care, and Public Sectors. - We are delighted to be working with a local authority client, recruiting on their behalf for an Customer Liaison Officer based in South...
-
Customer Service Officer
5 months ago
South Tyneside, United Kingdom All Temps Recruitment Ltd Full timeWe are currently looking to recruit a number of Customer Service Officer's to join our team based within South Tyneside. This roll is full time, office based. **Duties of Vacancy**: - Required to work within our repairs and maintenance department dealing with all incoming communications. - Dealing with customer queries in a professional manner ensuring...
-
Customer Service Advisor
5 months ago
South Shields, United Kingdom JML Full timeJML Customer Service Advisor **Location**:South Shields Tyne Dock, Tyne & Wear** **Monday to Thursday between the hours of 9am to 5pm & Fridays 8am to 4pm** **(37.5 hours per week) **excluding 30-minute lunch breaks** Starting salary £22,308 + Benefits 25 days annual leave, plus bank holidays Do you have what it takes to provide excellent customer...