Customer Feedback Officer

5 months ago


South Shields, United Kingdom All Temps Recruitment Ltd Full time

We are currently recruiting for 2 x Customer Feedback Officer's to work within South Tyneside within a busy Repairs and Maintenance team.

**The Role**:
*Working with the team to answer customers queries, feedback and complaints.

*Ensuring learning from feedback is embedded in the team to ensure service delivery meets the needs of our customers.

*Ensuring that all complaints and queries are dealt with to a satisfactory level.

*Reporting any issues back to the team manager.

**The Person**:
*Previous or similar experience.

*GCSE's grades 4-9 (A-C) in English and Maths.

**Job Types**: Full-time, Temporary contract

**Salary**: £14.44 per hour

**Benefits**:

- Free parking
- On-site parking
- Work from home

Schedule:

- Day shift
- Monday to Friday

Work Location: In person



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