Customer Feedback Officer/admin

7 months ago


South Shields, United Kingdom Triumph Consultants Ltd Full time

**What's involved with this role**:
**Temporary Customer Feedback Officer/Admin - Repairs**

**Reference no: S Tyneside 6331514708999**

**Pay Rate: £14.44 per hour PAYE**

**Hours per week: 35-37 Monday - Friday, normal working hours**

**Role Length: This opening assignment is for 4-5 months**

**City: South shields**

A Customer Feedback Officer is required to work within the repairs and maintenance team, working with the team to answer customers queries, feedback and complaints. Ensuring learning from feedback is embedded in the team to ensure service delivery meets the needs of the customers.

**To help speed up the process of uploading your CV to the client we would suggest that you send us your CV in Word format (or equivalent) if possible, rather than as a PDF**

**If you are successful in securing this role, please note that for the entire duration of this contract, regardless of extension you will be working this role at the PAYE rate that has been advertised. For absolute clarity, we only work on a PAYE basis, rather than entertaining umbrella pay terms, we do not offer Ltd/umbrella or outside IR35 rates. If you wish to understand PAYE vs Umbrella more, please let us know and we can send you some additional information for clarity.**

**Other “Essential Requirements” - Please check to ensure that your CV addresses the following items**:
Minimum of 12 months recent experience in a similar role, or context and ideally within a public sector organisation.

Strong IT skills including Microsoft packages or equivalent (e.g. G Suite).

S **Please note that clients invariably ask us to strip out contact details from CVs before we submit them for consideration. This is always quicker and easier to do if you send your CV to us in Word format, rather than as a PDF please



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