Application Support Lead

3 months ago


Edinburgh, United Kingdom Cathcart Technology Full time

We're working with a software house based in both **Edinburgh and Glasgow** that are working with growing number of well-known clients across finance. As a result, they've been** growing really quickly**, 50% in the last 5 years

They are looking for a **Lead Application Support Analyst** to help their team that works around the clock. This also a great opportunity if you're looking to advance your career and step into a supervisory role.

As a Lead, you will play a pivotal role in ensuring operational excellence within their support team. You'll handle incidents, make sure they meet their service goals, and keep their customers happy. Plus, you'll be the go-to person for any escalations and will coach the team to improve their performance.

Some desirable skills include:

- Excellent communicator
- Experience in service desk operations and ticket management.
- Scripting skills in PowerShell/Bash.
- Experience with Azure Active Directory and/or Windows Server 201x
- System administration experience
- Knowledge of ITIL principles

You'll need to be able to travel to their offices in Glasgow or Edinburgh since they work on a hybrid-basis. However, they do have **really inviting and modern offices** which makes it all worthwhile

They do have some really strong benefits too which include:

- ** Private medical insurance**:

- 34 days of holiday, including 8 public holidays
- ** Bonus scheme**:

- Extensive** access to learning **and development platforms



  • Edinburgh, United Kingdom TELESOFT LLC DBA CALERO Full time

    **JOB SUMMARY** Calero, the leading technology expense management solution for complex enterprises, is looking for an Application Support Specialist in one of our UK office locations. Reporting to the Application Support Supervisor, you will provide exceptional technical support services to customers, resellers, and channel partners worldwide, resulting in a...


  • Edinburgh, United Kingdom Head Resourcing Full time

    Hybrid - Edinburgh or London (one or two days per week in office) 💰 Salary - up to £65,000 🛠 Role - Application Support Analyst Head Resourcing's private banking client is seeking a highly skilled and motivated Application Specialist to join their dynamic IT Operations team. About the Role: In this role you will be responsible for...


  • Edinburgh, Edinburgh, United Kingdom Head Resourcing Full time

    Job SummaryWe are seeking a highly skilled Application Support Analyst to join our team at Head Resourcing. As a key member of our support team, you will be responsible for providing technical assistance and guidance to our clients.Key Responsibilities:Provide timely and effective technical support to clients via phone, email, and remote access.Investigate...


  • Edinburgh, Edinburgh, United Kingdom Leonardo Full time

    Job Description:Job Title: Application Support AnalystJob Summary:Leonardo is seeking a highly skilled Application Support Analyst to join our team. As an Application Support Analyst, you will be responsible for providing technical support and maintenance for our business-critical applications.Key Responsibilities:Monitor and maintain a stack of...


  • Edinburgh, Edinburgh, United Kingdom Leonardo Full time

    Job Description:Job Title: Application Support AnalystJob Summary:Leonardo is seeking a highly skilled Application Support Analyst to join our team. As an Application Support Analyst, you will be responsible for providing technical support and maintenance for our business-critical applications.Key Responsibilities:Monitor and maintain a stack of...


  • Edinburgh, Edinburgh, United Kingdom Head Resourcing Full time

    About the RoleWe are seeking a highly skilled Application Support Analyst to join our team at Head Resourcing. As a key member of our support team, you will be responsible for providing expert technical assistance to our clients.Key ResponsibilitiesProvide timely and effective technical support to clients via phone, email, and remote accessInvestigate and...


  • Edinburgh, Edinburgh, United Kingdom Head Resourcing Full time

    About the RoleWe are seeking a highly skilled Application Support Analyst to join our team at Head Resourcing. As a key member of our support team, you will be responsible for providing expert technical assistance to our clients.Key ResponsibilitiesProvide timely and effective technical support to clients via phone, email, and remote accessInvestigate and...


  • Edinburgh, Edinburgh, United Kingdom CV-Library Full time

    About the Role:This is a highly skilled and motivated Application Support Analyst position that involves ensuring the seamless performance of core applications, including Oracle Products, a Document Management System, Managed File Transfer Integration, and their CRM. The role involves a mix of daily batch management, requirements analysis, change design,...


  • Edinburgh, Edinburgh, United Kingdom Head Resourcing Full time

    Job Description**Job Summary:**Head Resourcing's private banking client is seeking a highly skilled and motivated Application Specialist to join their dynamic IT Operations team.About the Role:In this role, you will be responsible for ensuring the seamless performance of this client's core applications, including Oracle Products, Document Management System,...


  • Edinburgh, Edinburgh, United Kingdom Denholm Associates Full time

    About the RoleDenholm Associates is seeking a highly skilled Application Support Specialist to join our innovative IT Operations team. As a key member of our team, you will play a vital role in ensuring the seamless performance of our core applications, including Oracle Products, Document Management System, Managed File Transfer Integration, and our CRM.Main...


  • Edinburgh, United Kingdom Head Resourcing Full time

    Hybrid – Edinburgh (one or two days per week in office) Salary – up to £65,000 Role – Application Support AnalystDo you have the right skills and experience for this role Read on to find out, and make your application.Head Resourcing’s private banking client is seeking a highly skilled and motivated Application Specialist to join their dynamic IT...


  • Edinburgh, United Kingdom Head Resourcing Full time

    Hybrid – Edinburgh (one or two days per week in office) Salary – up to £65,000 Role – Application Support AnalystDo you have the right skills and experience for this role Read on to find out, and make your application.Head Resourcing’s private banking client is seeking a highly skilled and motivated Application Specialist to join their dynamic IT...


  • Edinburgh, United Kingdom Head Resourcing Full time

    Hybrid – Edinburgh (one or two days per week in office) Salary – up to £65,000 Role – Application Support AnalystHead Resourcing’s private banking client is seeking a highly skilled and motivated Application Specialist to join their dynamic IT Operations team.About the Role:In this role you will be responsible for ensuring the seamless...


  • Edinburgh, United Kingdom Head Resourcing Full time

    🏠 Hybrid – Edinburgh (one or two days per week in office)💰 Salary – up to £65,000🛠 Role – Application Support AnalystHead Resourcing’s private banking client is seeking a highly skilled and motivated Application Specialist to join their dynamic IT Operations team.About the Role:In this role you will be responsible for ensuring the seamless...


  • Edinburgh, United Kingdom Head Resourcing Full time

    Hybrid – Edinburgh (one or two days per week in office) Salary – up to £65,000 Role – Application Support AnalystHead Resourcing’s private banking client is seeking a highly skilled and motivated Application Specialist to join their dynamic IT Operations team.About the Role:In this role you will be responsible for ensuring the seamless performance...


  • Edinburgh, United Kingdom Head Resourcing Full time

    🏠 Hybrid – Edinburgh (one or two days per week in office)💰 Salary – up to £65,000🛠 Role – Application Support AnalystHead Resourcing’s private banking client is seeking a highly skilled and motivated Application Specialist to join their dynamic IT Operations team.About the Role:In this role you will be responsible for ensuring the seamless...


  • Edinburgh, United Kingdom Lead Careers Full time

    **Role - Graduate Urban Designer** **Location - Edinburgh** **Salary - £25 - £28K** Are you a Graduate Urban Designer looking to advance your career in Edinburgh? This role is for an independent practice who encompass architects, designers and creatives and you will contribute to master plan designs, design and access statements, graphical...


  • Edinburgh, Edinburgh, United Kingdom Asda Stores Ltd Full time

    Job Title Application Maintenance Coordinator Location Asda House Employment Type Full time Contract Type Permanent Hours Per Week 37.5 Salary Competitive salary plus benefits. Category End User Support Key Responsibilities Oversee supplier performance in accordance with established contractual SLAs, gather performance metrics, and investigate any...


  • Edinburgh, Edinburgh, United Kingdom Asda Stores Ltd Full time

    Job Title Application Maintenance Coordinator Location Asda House Employment Type Full time Contract Type Permanent Hours Per Week 37.5 Salary Competitive salary plus benefits. Category End User Support Key Responsibilities Oversee supplier performance in accordance with established contractual SLAs, gather performance metrics, and investigate any...


  • Edinburgh, Edinburgh, United Kingdom Asda Stores Ltd Full time

    Job Title Application Maintenance Coordinator Location Asda House Employment Type Full time Contract Type Permanent Hours Per Week 37.5 Salary Competitive salary plus benefits. Category End User Support Key Responsibilities Monitor supplier performance against established contractual SLAs, gather performance metrics, and investigate any discrepancies....