Patient Safety Matron, Women's Health

5 months ago


Canterbury, United Kingdom East Kent Hospitals University NHS Foundation Trust Full time

The Patient Safety Matron will lead the patient safety agenda for the Women's Health Care Group. The post holder will provide leadership, guidance and expertise within the wider multi-professional team for the Care Group for patient safety and quality governance. This will include putting in place strategies and frameworks that ensure Women's Health services meet national, regional and local standards for good governance.

The post holder will be responsible for leading and organising the patent safety agenda for the Women’s Health. This will be inclusive of the reporting requirements for serious incidents, Healthcare Safety Investigation Branch (HSIB), Perinatal Mortality Review Tool (PMRT) and UK Obstetric Surveillance System (UKOSS) as well as audit, guidelines, management of complaints, and research. They will work closely and collaboratively with the wider governance team to ensure effective communication systems are in place and to ensure excellent standards of care and compliance with national and local standards.

We are one of the largest hospital trusts in England, with three acute hospitals and community sites serving a local population of around 700,000. We also provide specialist services for Kent and Medway.

We care about our patients and our people. We are focused on providing outstanding, safe patient care, and a positive working culture that benefits staff and patients alike. With our emphasis on staff training and development, a staff support scheme that’s second to none, and a healthy package of benefits, it’s easy to put down roots in East Kent Hospitals.

NHSEI have always been clear that staff have a professional duty to get vaccinated and it remains our best line of defence against COVID-19. As such NHS organisation including Primary Care, are encouraged to continue engaging with and supporting their staff to inform their decisions in order to drive vaccine confidence, protect themselves, patients, and everyone else. NHSEI has producedCOVID-19 vaccine communication materials.

The Trust is committed to supporting flexible working to fulfil our pledge as part of The Trust’s People Strategy to help staff to achieve a healthy work/life balance. Please speak with your Recruiting Manager for further information and opportunities.

Please scroll down to access the full Job Description and Person Specification located in 'supporting documents'.



  • Canterbury, Kent, United Kingdom East Kent Hospitals University NHS Foundation Trust Full time

    Job SummaryWe are seeking a highly motivated and organized Patient Experience and Complaints Manager to join our Women's Health Care Group. The successful candidate will be responsible for managing a portfolio of complaints, identifying concerns, and working closely with colleagues to resolve issues in a timely and effective manner.Main DutiesManage a...


  • Canterbury, Kent, United Kingdom East Kent Hospitals University NHS Foundation Trust Full time

    Job SummaryWe are seeking a highly motivated and organized Patient Experience and Complaints Manager to join our Women's Health Care Group. As a key member of our team, you will be responsible for managing a wide range of tasks, working under pressure, and demonstrating initiative to resolve complaints effectively.Main DutiesManage a complaints portfolio,...


  • Canterbury, Kent, United Kingdom East Kent Hospitals University NHS Foundation Trust Full time

    Job SummaryWe are seeking a highly motivated and organized Patient Experience and Complaints Manager to join our Women's Health Care Group. The successful candidate will be responsible for managing a complaints portfolio, identifying concerns, and enabling effective resolution in a caring and efficient manner.This role will involve working closely with the...


  • Canterbury, Kent, United Kingdom East Kent Hospitals University NHS Foundation Trust Full time

    Job SummaryWe are seeking a highly motivated and organized Patient Experience and Complaints Manager to join our Women's Health Care Group. As a key member of our team, you will be responsible for managing a portfolio of complaints, identifying concerns, and working with colleagues to resolve issues in a caring and efficient manner.Main...


  • Canterbury, Kent, United Kingdom East Kent Hospitals University NHS Foundation Trust Full time

    Job SummaryWe are seeking a highly motivated and organized Patient Experience and Complaints Manager to join our Women's Health Care Group. As a key member of our team, you will be responsible for managing a portfolio of complaints, identifying concerns, and working with colleagues to resolve issues in a caring and efficient manner.Main...


  • Canterbury, United Kingdom East Kent Hospitals University NHS Foundation Trust Full time

    Job summary We are looking for a full time Patient Experience and Complaints Manager with the Women's Health Care Group ( hours per week) We need someone who is enthusiastic, motivated, and who is able to organise and co-ordinate a wide range of tasks within tight timescales, to work under pressure, show initiative and play an important role in the...


  • Canterbury, Kent, United Kingdom Thorn Baker Group Full time

    Thorn Baker Group is seeking a skilled Regional Health and Safety Specialist to join their team. As a key member of the Health and Safety leadership team, you will be responsible for overseeing, monitoring, and evaluating health and safety standards across multiple sites.The ideal candidate will have strong communication skills, the ability to plan and stay...


  • Canterbury, Kent, United Kingdom Thorn Baker Group Full time

    Regional Health and Safety Advisor | Kent / East Sussex | £45k-£50k A forward-thinking company is seeking an experienced Health and Safety Advisor to join their dynamic team. Reporting directly to the Health and Safety leadership team, the successful candidate will be responsible for overseeing, monitoring, and evaluating health and safety standards across...

  • Patient Administrator

    5 months ago


    Canterbury, United Kingdom Circle Health Group Full time

    Patient Administrator **The Chaucer Hospital** **37.5 Hours & Permanent** **£21,742.50 + Benefits** **The Chaucer Hospital** in Canterbury is part of Circle Health Group, Britain's leading provider of independent healthcare with a nationwide network of hospitals & clinics, performing more complex surgery than any other private healthcare provider in the...

  • Patient Administrator

    5 months ago


    Canterbury, United Kingdom Circle Health Full time

    **Patient Administrator (Bank)** **The Chaucer Hospital** **Bank Shifts** **Salary Up to £10.42 per hour** The Chaucer Hospital** in Canterbury** is part of Circle Health Group, Britain's leading provider of independent healthcare with a nationwide network of hospitals & clinics, performing more complex surgery than any other private healthcare provider in...


  • Canterbury, United Kingdom East Kent Hospitals University NHS Foundation Trust Full time

    The post holder will be responsible for leading and organising the weekly incident meeting, encouraging a full multidisciplinary attendance and sharing all learning highlighted with the staff. The post holder will be responsible for allocating leads where an after-action review is required and ensuring timelines are adhered to. They will work closely and...

  • Optical Assistant

    5 months ago


    Canterbury, United Kingdom M&S Opticians Full time

    **About us**: At M&S Opticians we are committed to providing a complete eye and hearing care service for you and your family. Our work environment includes the opportunity for personal growth, on-the-job training and other company perks. **Responsibilities**: Assist customers in selecting frames and lenses that best suit their needs. Provide customers with...


  • Canterbury, United Kingdom M&S Full time

    **Summary** Service and Safety Assistant **All the details** **Key Accountabilities and Measures** - Clearly identified to provide customers with a visible presence at the beginning of their shopping journey - Confidently welcome customers to the store with a smile and by making eye contact, and use a range of greeting techniques known to deter theft from...

  • Optical Assistant

    5 months ago


    Canterbury, United Kingdom M&S Opticians Full time

    **About us**: At M&S Opticians we are committed to providing a complete eye and hearing care service for you and your family. Our work environment includes the opportunity for personal growth, on-the-job training and other company perks. **Responsibilities**: Assist customers in selecting frames and lenses that best suit their needs. Provide customers with...


  • Canterbury, United Kingdom Citta Care Full time

    1- To be a supportive and efficient point of contact within the Citta Care Team and when communicating with people and external contacts. 2- The administrative systems that enable Supported Housing to function smoothly will be accurate, maintained, up to date and effective. 3- Citta Care’s values are promoted and upheld, all practices are free from...


  • Canterbury, United Kingdom Perrys Full time

    Description ** Perrys Vauxhall Canterbury ** Health & Safety Co-ordinator Vacancy Hours: To be discussed Salary: Negotiable depending on experience Perrys are one of the UK’s largest Car Dealership Groups having served customers since 1908 with over 50 branches across the country. Official franchised dealer for many of the UK’s most popular car...


  • Canterbury, Kent, United Kingdom NHS Full time

    Leadership Opportunity in Mental Health NursingWe are seeking an experienced and dedicated Mental Health Nurse to take on a critical leadership role within our Acute Directorate. As a Matron, you will be responsible for overseeing two wards, ensuring high-quality care for patients, and empowering nurses to take on a wider range of clinical duties.Main...


  • Canterbury, Kent, United Kingdom Northgate Medical Practice Full time

    Position OverviewUnder the direct oversight of the clinical nursing team and in strict adherence to established protocols and guidelines, the Patient Care Support Specialist will assist in the delivery and management of designated patient care programs.Key Responsibilities:Conducting health assessmentsCollecting urine samplesMonitoring blood...


  • Canterbury, Kent, United Kingdom Northgate Medical Practice Full time

    Position OverviewUnder the direct oversight of the clinical nursing team and in strict adherence to established protocols and guidelines, the Patient Care Support Specialist will assist in the delivery and management of designated patient care programs.Key Responsibilities:Conducting health assessmentsCollecting urine samplesMonitoring blood...


  • Canterbury, Kent, United Kingdom Thorn Baker Construction Full time

    Regional Health and Safety AdvisorThorn Baker Construction is seeking a highly skilled Regional Health and Safety Advisor to join their team. As a key member of the Health and Safety leadership team, you will be responsible for overseeing, monitoring, and evaluating health and safety standards across multiple sites.Key Responsibilities:Attend client health...