Patient Safety Matron, Women's Health
5 months ago
The Patient Safety Matron will lead the patient safety agenda for the Women's Health Care Group. The post holder will provide leadership, guidance and expertise within the wider multi-professional team for the Care Group for patient safety and quality governance. This will include putting in place strategies and frameworks that ensure Women's Health services meet national, regional and local standards for good governance.
The post holder will be responsible for leading and organising the patent safety agenda for the Women’s Health. This will be inclusive of the reporting requirements for serious incidents, Healthcare Safety Investigation Branch (HSIB), Perinatal Mortality Review Tool (PMRT) and UK Obstetric Surveillance System (UKOSS) as well as audit, guidelines, management of complaints, and research. They will work closely and collaboratively with the wider governance team to ensure effective communication systems are in place and to ensure excellent standards of care and compliance with national and local standards.
We are one of the largest hospital trusts in England, with three acute hospitals and community sites serving a local population of around 700,000. We also provide specialist services for Kent and Medway.
We care about our patients and our people. We are focused on providing outstanding, safe patient care, and a positive working culture that benefits staff and patients alike. With our emphasis on staff training and development, a staff support scheme that’s second to none, and a healthy package of benefits, it’s easy to put down roots in East Kent Hospitals.
NHSEI have always been clear that staff have a professional duty to get vaccinated and it remains our best line of defence against COVID-19. As such NHS organisation including Primary Care, are encouraged to continue engaging with and supporting their staff to inform their decisions in order to drive vaccine confidence, protect themselves, patients, and everyone else. NHSEI has producedCOVID-19 vaccine communication materials.
The Trust is committed to supporting flexible working to fulfil our pledge as part of The Trust’s People Strategy to help staff to achieve a healthy work/life balance. Please speak with your Recruiting Manager for further information and opportunities.
Please scroll down to access the full Job Description and Person Specification located in 'supporting documents'.
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Canterbury, Kent, United Kingdom East Kent Hospitals University NHS Foundation Trust Full timeJob SummaryWe are seeking a highly motivated and organized Patient Experience and Complaints Manager to join our Women's Health Care Group. The successful candidate will be responsible for managing a portfolio of complaints, identifying concerns, and working closely with colleagues to resolve issues in a timely and effective manner.Main DutiesManage a...
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Canterbury, Kent, United Kingdom East Kent Hospitals University NHS Foundation Trust Full timeJob SummaryWe are seeking a highly motivated and organized Patient Experience and Complaints Manager to join our Women's Health Care Group. As a key member of our team, you will be responsible for managing a wide range of tasks, working under pressure, and demonstrating initiative to resolve complaints effectively.Main DutiesManage a complaints portfolio,...
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Canterbury, Kent, United Kingdom East Kent Hospitals University NHS Foundation Trust Full timeJob SummaryWe are seeking a highly motivated and organized Patient Experience and Complaints Manager to join our Women's Health Care Group. The successful candidate will be responsible for managing a complaints portfolio, identifying concerns, and enabling effective resolution in a caring and efficient manner.This role will involve working closely with the...
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Canterbury, Kent, United Kingdom East Kent Hospitals University NHS Foundation Trust Full timeJob SummaryWe are seeking a highly motivated and organized Patient Experience and Complaints Manager to join our Women's Health Care Group. As a key member of our team, you will be responsible for managing a portfolio of complaints, identifying concerns, and working with colleagues to resolve issues in a caring and efficient manner.Main...
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Canterbury, Kent, United Kingdom East Kent Hospitals University NHS Foundation Trust Full timeJob SummaryWe are seeking a highly motivated and organized Patient Experience and Complaints Manager to join our Women's Health Care Group. As a key member of our team, you will be responsible for managing a portfolio of complaints, identifying concerns, and working with colleagues to resolve issues in a caring and efficient manner.Main...
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Canterbury, United Kingdom East Kent Hospitals University NHS Foundation Trust Full timeJob summary We are looking for a full time Patient Experience and Complaints Manager with the Women's Health Care Group ( hours per week) We need someone who is enthusiastic, motivated, and who is able to organise and co-ordinate a wide range of tasks within tight timescales, to work under pressure, show initiative and play an important role in the...
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