Patient Care Support Specialist

2 months ago

Canterbury, Kent, United Kingdom Northgate Medical Practice Full time

Position Overview

Under the direct oversight of the clinical nursing team and in strict adherence to established protocols and guidelines, the Patient Care Support Specialist will assist in the delivery and management of designated patient care programs.

Key Responsibilities:

  • Conducting health assessments
  • Collecting urine samples
  • Monitoring blood pressure
  • Recording ECGs
  • Performing phlebotomy
  • Providing wound care and suture removal
  • Administering spirometry tests
  • Delivering B12 injections
  • Administering flu vaccinations
  • Restocking surgical supplies and vaccines, ensuring proper inventory rotation
  • Preparing and maintaining clinical environments and equipment before, during, and after patient care procedures, including assisting physicians during minor surgical operations
  • Supporting the assessment and monitoring of patient health and wellness
  • Carrying out specific clinical tasks for designated patients as delegated and trained
  • Promoting awareness of health and wellness initiatives

Additionally, the role involves assisting in the collection and organization of data related to health and wellness needs.

Health & Safety Responsibilities:

The incumbent will contribute to the promotion and maintenance of health, safety, and security in accordance with the practice's health and safety policies. This includes:

  • Utilizing personal security measures in the workplace as per guidelines
  • Identifying risks associated with work activities and managing them effectively
  • Engaging in ongoing training to enhance knowledge and skills
  • Implementing appropriate infection control measures and maintaining a clean and safe work environment
  • Reporting health and safety hazards promptly
  • Ensuring cleanliness in personal and patient areas
  • Participating in annual infection control training
  • Recognizing and reporting potential risks
  • Demonstrating a commitment to safeguarding and promoting the welfare of vulnerable individuals.

Performance and Quality Management:

The role requires maintaining documentation to support performance standards across various activities, including clinical audits and quality improvement initiatives.

Data Quality Improvement:

Working within the clinical information system to enhance data quality, collaborating with data specialists as necessary.

Commitment to Equality and Diversity:

The Patient Care Support Specialist will uphold the principles of equality, diversity, and patient rights by:

  • Recognizing and respecting the rights of individuals in line with practice policies and current legislation
  • Valuing the privacy, dignity, and beliefs of patients and colleagues
  • Exhibiting a welcoming and non-judgmental demeanor towards all individuals.

Professional Development:

The individual will engage in training programs as part of their employment, including:

  • Participating in annual performance reviews and maintaining a record of personal and professional development
  • Taking ownership of their learning and performance, demonstrating skills to others.

This position is designed for professional growth, encouraging the development of both personal and organizational skills.

Quality Assurance:

The Patient Care Support Specialist will strive to uphold quality standards within the practice by:

  • Alerting team members to quality and risk issues
  • Assessing personal performance and accountability
  • Contributing to team effectiveness through reflection and suggestions for improvement
  • Collaborating with external agencies to meet patient needs
  • Managing time, workload, and resources efficiently.

Effective Communication:

Recognizing the significance of communication within the team, the role involves:

  • Engaging effectively with team members
  • Communicating clearly with patients and their families
  • Adapting communication methods to meet individual needs.

Service Implementation:

The Patient Care Support Specialist will:

  • Apply practice policies and standards
  • Discuss the impact of policies on their work with team members
  • Participate in audits as appropriate.

Confidentiality:

In the course of their duties, the post-holder will handle sensitive information regarding patients and their families, practice staff, and other healthcare professionals. All information must be treated as confidential and shared only with authorized personnel in accordance with practice policies.

Note: This description is not exhaustive, and the successful candidate will be expected to engage in a variety of activities as required.

Experience Requirements:

Essential:

  • Experience working within a nursing team
  • Experience interacting with vulnerable patients

Desirable:

  • Experience in primary care settings
  • Experience in a general practice environment

Qualifications:

Essential:

  • NVQ Level 2 in Health and Social Care

Desirable:

  • Certification in Phlebotomy

  • Support and Care Specialist

    2 months ago

    Canterbury, Kent, United Kingdom Avante Care & Support Full time

    Position Title: Support and Care SpecialistAvante Care & Support is a prominent charitable organization committed to delivering outstanding care and assistance to elderly individuals. We provide a variety of services, including nursing facilities and dementia care, alongside home care options. Our dedication to enhancing the quality of life for those we...

  • Support and Care Specialist

    4 weeks ago

    Canterbury, Kent, United Kingdom Avante Care & Support Full time

    Position Title: Support and Care SpecialistAvante Care & Support is a prominent charitable organization committed to delivering outstanding care and assistance to elderly individuals. We provide a variety of services, including nursing facilities and dementia care, alongside home care options. Our dedication to enhancing the quality of life for those we...

  • Support and Care Specialist

    2 months ago

    Canterbury, Kent, United Kingdom Avante Care & Support Full time

    Position: Support and Care SpecialistAvante Care & Support is a prominent charitable organization committed to delivering outstanding care and assistance to elderly individuals. We provide a variety of services, including nursing facilities and dementia care homes, along with home-based care solutions. Our dedication to enhancing the quality of life for...

  • Support and Care Specialist

    4 weeks ago

    Canterbury, Kent, United Kingdom Avante Care & Support Full time

    Position Title: Support and Care SpecialistAvante Care & Support is a prominent charitable organization committed to delivering outstanding care and assistance to elderly individuals. We provide a variety of services, including nursing facilities and dementia care homes, along with home-based care solutions. Our dedication to positively impacting lives...

  • Support and Care Specialist

    2 months ago

    Canterbury, Kent, United Kingdom Avante Care & Support Full time

    Position Title: Support and Care SpecialistAvante Care & Support is a prominent charitable organization committed to delivering outstanding care and assistance to elderly individuals. We provide a variety of services, including nursing facilities and dementia care homes, along with home-based care solutions. Our dedication to positively impacting lives...

  • Support and Care Specialist

    4 weeks ago

    Canterbury, Kent, United Kingdom Avante Care & Support Full time

    Position: Support and Care SpecialistAvante Care & Support is a prominent charitable organization committed to delivering outstanding care and assistance to elderly individuals. We provide a variety of services, including nursing facilities and dementia care homes, along with home-based care solutions. Our dedication to enhancing the quality of life for...

  • Healthcare Assistant

    2 months ago

    Canterbury, Kent, United Kingdom Northgate Medical Practice Full time

    Job SummaryWe are seeking a highly skilled and dedicated Healthcare Assistant to join our team at Northgate Medical Practice. As a key member of our clinical team, you will play a vital role in providing high-quality patient care and supporting our healthcare professionals in delivering exceptional patient outcomes.Key ResponsibilitiesAssist with Patient...

  • Healthcare Assistant

    2 months ago

    Canterbury, Kent, United Kingdom Northgate Medical Practice Full time

    Job SummaryWe are seeking a highly skilled and dedicated Healthcare Assistant to join our team at Northgate Medical Practice. As a key member of our clinical team, you will play a vital role in providing high-quality patient care and supporting our healthcare professionals in delivering exceptional patient outcomes.Key ResponsibilitiesAssist with Patient...

  • Clinical Care Manager

    2 months ago

    Canterbury, Kent, United Kingdom Avante Care & Support Full time

    **Job Summary:**Avante Care & Support is a leading provider of nursing and dementia care services, committed to delivering high-quality care to older adults. We are seeking a highly skilled Registered General Nurse to join our team at Chaucer House in Canterbury, Kent.**Key Responsibilities:**Provide exceptional nursing care and management of clinical...

  • Clinical Care Manager

    2 months ago

    Canterbury, Kent, United Kingdom Avante Care & Support Full time

    **Job Summary:**Avante Care & Support is a leading provider of nursing and dementia care services, committed to delivering high-quality care to older adults. We are seeking a highly skilled Registered General Nurse to join our team at Chaucer House in Canterbury, Kent.**Key Responsibilities:**Provide exceptional nursing care and management of clinical...

  • Lead Care Professional

    2 months ago

    Canterbury, Kent, United Kingdom Avante Care & Support Full time

    About the RoleThe Senior Care Lead post provides a pivotal role to the successful day-to-day management and care delivery within the residential care homes. It provides clear, effective, and dynamic practice leadership to support the highest standards of performance, enabling everyone to have a vibrant and fulfilling life.As a Senior Care Lead, you will be...

  • Lead Care Professional

    2 months ago

    Canterbury, Kent, United Kingdom Avante Care & Support Full time

    About the RoleThe Senior Care Lead post provides a pivotal role to the successful day-to-day management and care delivery within the residential care homes. It provides clear, effective, and dynamic practice leadership to support the highest standards of performance, enabling everyone to have a vibrant and fulfilling life.As a Senior Care Lead, you will be...

  • Care and Support Professional

    2 months ago

    Canterbury, Kent, United Kingdom Avante Care & Support Full time

    About UsAvante Care & Support is a registered charity dedicated to providing exceptional care and support services to older individuals. Our mission is to make a positive difference in the lives of our residents and their loved ones.Our Care HomeBridge Haven is one of our residential care homes located in a picturesque setting near Canterbury, Kent. We offer...

  • Care and Support Professional

    2 months ago

    Canterbury, Kent, United Kingdom Avante Care & Support Full time

    About UsAvante Care & Support is a registered charity dedicated to providing exceptional care and support services to older individuals. Our mission is to make a positive difference in the lives of our residents and their loved ones.Our Care HomeBridge Haven is one of our residential care homes located in a picturesque setting near Canterbury, Kent. We offer...

  • Care and Support Professional

    7 days ago

    Canterbury, Kent, United Kingdom Avante Care & Support Full time

    About the RoleAvante Care & Support is a Registered Charity providing support to older people through our registered nursing and dementia care homes and home care services. We are a well-established not for profit organisation with an experienced and skilled workforce.Job SummaryWe are seeking a Care Assistant to join our residential care home, Bridge Haven,...

  • Care and Support Worker

    2 weeks ago

    Canterbury, Kent, United Kingdom Avante Care & Support Full time

    About UsAvante Care & Support is a Registered Charity dedicated to supporting older people through our registered nursing and dementia care homes and home care services. We are proud to be a well-established not for profit organisation, with an experienced and skilled workforce. Our mission is to make a positive difference to both individuals and their loved...

  • Care and Support Worker

    2 weeks ago

    Canterbury, Kent, United Kingdom Avante Care & Support Full time

    About UsAvante Care & Support is a Registered Charity dedicated to supporting older people through our registered nursing and dementia care homes and home care services. We are proud to be a well-established not for profit organisation, with an experienced and skilled workforce. Our mission is to make a positive difference to both individuals and their loved...

  • Care and Support Professional

    1 month ago

    Canterbury, Kent, United Kingdom Avante Care & Support Full time

    About UsAvante Care & Support is a Registered Charity dedicated to supporting older people through our registered nursing and dementia care homes and home care services.Our MissionWe are committed to making a positive difference to both individuals and their loved ones through individualised support and guidance.Job DescriptionWe are seeking a reliable,...

  • Care and Support Professional

    2 months ago

    Canterbury, Kent, United Kingdom Avante Care & Support Full time

    About UsAvante Care & Support is a Registered Charity dedicated to providing exceptional care and support to older individuals through our registered nursing and dementia care homes, as well as home care services.Our MissionWe strive to make a positive difference in the lives of our residents and their loved ones by delivering individualized support and...

  • Care and Support Professional

    1 month ago

    Canterbury, Kent, United Kingdom Avante Care & Support Full time

    About UsAvante Care & Support is a Registered Charity dedicated to supporting older people through our registered nursing and dementia care homes and home care services.Our MissionWe are committed to making a positive difference to both individuals and their loved ones through individualised support and guidance.Job DescriptionWe are seeking a reliable,...