Customer Service Executive
2 days ago
**Customer Relations Executive - 12 month Fixed Term Contract**
**Salary £21,000pa**
We are currently recruiting for a customer service professional for this busy and rewarding role. Working as part of an events and hospitality organisation, we are looking for someone who has exception customer service skills, is extremely resilient and wouldrelish working within the events arena.
Your role is mainly working Monday to Friday 8.30-5pm and office based, however you may be required to work some evenings and weekends should a large event be taking place.
We do require a driver for this post.
Your role will consist of but not be limited to
- Dealing with and building good relationships with outside suppliers and stakeholders.
- Managing ticket and events sales.
- Inputting customer details and logging data.
- Be hands on at events, face to face customer service, setting up areas, cover reception, deal with telephone queries.
- Printing tickets and events materials.
This role is perfect for someone who likes a busy role and if you would enjoy working in the events or hospitality industry. We don’t need previous industry experience but all we do require is
- A very good work ethic
- High level of organisation, and be able to show examples of how.
- Good IT and administration skills.
- Excellent customer service skills and complaint handling.
- Be able to drive with own transport.
Salary - £21,000pa
Staff benefits also include
- 25 days annual holiday
- Annual staff bonus scheme
- 6% contributory company pension scheme / generous life assurance scheme
- Healthcare cashback scheme
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