Customer Service Representative
4 days ago
We are seeking a highly motivated and customer-oriented individual to join our team as a Customer Service Representative. As a Customer Service Representative, you will be the first point of contact for our customers, providing exceptional service and resolving inquiries or concerns
**Duties**:
- Answer incoming calls and respond to customer inquiries in a professional and timely manner
- Provide accurate information about products and services
- Utilize phone etiquette to ensure positive customer interactions
- Analyze customer needs and recommend appropriate solutions
- Collaborate with other team members to ensure customer satisfaction
**Skills**:
- Excellent communication and interpersonal skills
- Strong problem-solving abilities to analyze customer inquiries and provide effective solutions
- Exceptional phone etiquette with the ability to communicate clearly and professionally
- Ability to multitask and prioritize tasks in a fast-paced environment
- Strong attention to detail for accurate data entry and record keeping
If you are passionate about providing excellent customer service and have the skills required for this role, we encourage you to apply.
**Salary**: From £24,747.39 per year
**Benefits**:
- Additional leave
- Company events
- On-site parking
- Sick pay
Schedule:
- Monday to Friday
Supplemental pay types:
- Bonus scheme
- Performance bonus
Ability to commute/relocate:
- Belfast: reliably commute or plan to relocate before starting work (preferred)
Work Location: In person
Application deadline: 18/04/2024
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