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Customer Service Representative

3 months ago

Belfast, United Kingdom PLOOMS LTD Full time

Join our team as a Customer Service Representative and become a vital part of delivering exceptional service experiences to our valued customers. As a Customer Service Representative, you will handle customer inquiries, provide assistance, process transactions, and promote products to ensure customer satisfaction.

**Duties**:

- Provide outstanding customer service by promptly addressing inquiries and resolving issues
- Assist customers in product selection and offer information on promotions
- Maintain a clean and organized work environment to enhance the customer experience
- Collaborate with team members to meet sales goals and uphold company standards

**Experience**:

- Proficient in phone etiquette for effective customer communication
- Ability to analyze situations and communicate clearly with customers and colleagues
- Strong data entry skills for accurate transaction processing

**Requirements**:

- Previous experience in customer service is beneficial
- Excellent communication skills to interact with diverse customers
- Attention to detail and ability to thrive in a fast-paced setting

**Benefits**:

- Competitive salary based on experience
- Opportunities for career advancement within the customer service field
- Exposure to diverse customer interactions and sales strategies

Pay: From £24,567.00 per year

**Benefits**:

- Company events
- Company pension
- Employee discount
- Store discount

Schedule:

- Day shift
- Monday to Friday

Supplemental pay types:

- Yearly bonus

Ability to commute/relocate:

- Belfast, BT12 7DG: reliably commute or plan to relocate before starting work (preferred)

Work Location: In person

Application deadline: 07/07/2024