![Communications and Solutions Partners Group](https://media.trabajo.org/img/noimg.jpg)
Customer Service Representative
3 weeks ago
We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a Customer Service Representative, you will be responsible for providing exceptional service to our customers and ensuring their needs are met.
**Responsibilities**:
- Answer incoming calls and respond to customer inquiries in a professional and timely manner
- Provide accurate information about products and services
- Resolve customer complaints or issues by investigating the problem and providing appropriate solutions
- Collaborate with other team members to ensure customer satisfaction
**Skills**:
- Strong ability to analyse customer needs and provide appropriate solutions
- Excellent communication and interpersonal skills
- Ability to handle high call volumes while maintaining a positive attitude
- Exceptional phone etiquette and active listening skills
- Strong problem-solving abilities and attention to detail
**Salary**: From £24,721.34 per year
**Benefits**:
- Company events
- On-site parking
- Paid volunteer time
Schedule:
- Monday to Friday
Supplemental pay types:
- Bonus scheme
- Performance bonus
Ability to commute/relocate:
- Belfast: reliably commute or plan to relocate before starting work (preferred)
Work Location: In person
Application deadline: 21/03/2024
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