![Communications and Solutions Partners Group](https://media.trabajo.org/img/noimg.jpg)
Customer Service Representative
4 days ago
We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a Customer Service Representative, you will be the first point of contact for our customers, providing exceptional service and support.
**Responsibilities**:
- Answer incoming customer inquiries in person
- Assist customers with product information, order status, and general inquiries
- Provide prompt and accurate resolution to customer issues or concerns
- Maintain customer accounts by updating information and notes in the system
- Collaborate with other departments to ensure customer satisfaction
**Skills**:
- Excellent verbal and written communication skills
- Ability to effectively communicate with customers from diverse backgrounds
- Strong phone etiquette and active listening skills
If you are passionate about providing exceptional customer service and enjoy working in a fast-paced environment, we would love to hear from you.
**Salary**: From £24,645.91 per year
**Benefits**:
- Company events
- On-site parking
- Paid volunteer time
Schedule:
- Monday to Friday
Supplemental pay types:
- Bonus scheme
- Performance bonus
Ability to commute/relocate:
- Belfast: reliably commute or plan to relocate before starting work (preferred)
Work Location: In person
Application deadline: 27/03/2024
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