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Customer Service Representative

3 months ago


Belfast, United Kingdom Channel Partners Limited Full time

We are seeking a Customer Service Representative to join our team in
. As a Customer Service Representative, you will be responsible for providing exceptional service to our customers and ensuring their needs are met. This is a great opportunity for someone who enjoys helping others and has strong communication skills.

**Duties**:

- Answer incoming customer inquiries in person
- Assist customers with product or service-related questions
- Resolve customer complaints or issues in a timely and professional manner
- Maintain accurate customer records and update information as needed
- Collaborate with other team members to ensure customer satisfaction

**Requirements**:

- Excellent phone etiquette and communication skills
- Strong problem-solving abilities to analyze customer needs and provide appropriate solutions
- Ability to multitask and prioritize tasks effectively

If you are a motivated individual with a passion for delivering outstanding customer service, we would love to hear from you.

**Salary**: From £24,746.17 per year

**Benefits**:

- Company events
- On-site parking
- Paid volunteer time

Schedule:

- Monday to Friday

Supplemental pay types:

- Bonus scheme
- Performance bonus

Ability to commute/relocate:

- Belfast: reliably commute or plan to relocate before starting work (preferred)

Work Location: In person

Application deadline: 24/04/2024