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Customer Service Representative
3 months ago
We are seeking a Customer Service Representative to join our team in
. As a Customer Service Representative, you will be responsible for providing exceptional service to our customers and ensuring their needs are met. This is a great opportunity for someone who enjoys helping others and has strong communication skills.
**Duties**:
- Answer incoming customer inquiries in person
- Assist customers with product or service-related questions
- Resolve customer complaints or issues in a timely and professional manner
- Maintain accurate customer records and update information as needed
- Collaborate with other team members to ensure customer satisfaction
**Requirements**:
- Excellent phone etiquette and communication skills
- Strong problem-solving abilities to analyze customer needs and provide appropriate solutions
- Ability to multitask and prioritize tasks effectively
If you are a motivated individual with a passion for delivering outstanding customer service, we would love to hear from you.
**Salary**: From £24,746.17 per year
**Benefits**:
- Company events
- On-site parking
- Paid volunteer time
Schedule:
- Monday to Friday
Supplemental pay types:
- Bonus scheme
- Performance bonus
Ability to commute/relocate:
- Belfast: reliably commute or plan to relocate before starting work (preferred)
Work Location: In person
Application deadline: 24/04/2024