Support Specialist

2 weeks ago


Birmingham, United Kingdom Certus Sales Recruitment Full time

**Location**:
Birmingham

**Type**:
Permanent

**Specialty**:
IT & Technical

**Ref**:
RCm21-1431383

**Posted**:
21/03/2024

**Support Specialist - Sage 1000 / X3**
**Birmingham - Hybrid**
**35-40k Base + Great Benefits**

As a leading provider of business software and consultancy services, our client has grown to become a respected, strategic, and leading Sage Business Partner. With access to an ever-growing suite of products and a full range of hosted solutions, they are well-placed for further growth. To maintain their enviable position, they have an immediate opening for a Sage 1000 / X3 Support Specialist to be hybrid based near Birmingham.

**As a Support Specialist, you will**:

- Provide turnkey and specialist support for Sage 1000 and X3 users
- Focus on customer service
- Follow data protection protocols
- Stay updated on software upgrades
- Record all support logs
- Liaise with 3rd party suppliers
- Share knowledge in a team environment
- Provide on-site support if required

**Support Specialist applicants will demonstrate the following skills, traits, and experience**:

- Sage support experience
- 1000 / X3 accreditations
- Attention to detail
- Proactive and positive with a can-do attitude
- A commitment to learning
- Flexible and able to work shift patterns
- Team player

**The successful Support Specialist can expect**:

- A base salary circa 35-40k
- Pension
- Medical
- Various insurance plans
- Generous PTO
- Numerous incentives and a solid team culture

**The Certus Recruitment Group is an established and experienced specialist consultancy providing sales, marketing, and IT recruitment services to the business community throughout the UK, Europe, North America, and Australia.



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