Technical Support Specialist
3 weeks ago
**About Abbott**
Diagnostic testing is a compass, providing information that helps in the prevention, diagnosis and treatment of a range of health conditions. Abbott’s life-changing tests and diagnostic tools give you accurate, timely information to better manage your health. We’re empowering smarter medical and economic decision making to help transform the way people manage their health at all stages of life. Every day, more than 10 million tests are run on Abbott’s diagnostics instruments, providing lab results for millions of people.
Abbott is a global leader in in vitro diagnostics and offers a broad range of innovative instrument systems and tests for hospitals, reference labs, blood banks and clinics. Our products offer automation, convenience, cost-effectiveness and flexibility. Abbott has helped transform the practice of medical diagnosis from an art to a science, helping to create the diagnostics industry through the company's commitment to improving patient care and lowering overall costs.
Our technical service team is currently recruiting for a **Technical Service**
**Specialist** to support Wolverhampton and Birmingham
**WHAT YOU’LL DO**
The Technical Service Specialist is responsible for providing support to our customer base, you will be responsible for handling installations and deinstallations, repairs, instrument hardware or software upgrades and providing basic training to customers and Abbott Ambassadors.
- Schedule and perform planned maintenance (PM) activities
- Perform new customers and laboratory site inspections for new contract / tender preparations and design for new installations
- Conduct / assist with installation of instruments, AbbottLink, and automation and deinstallations
- Perform IQOQ (Installation Qualification Operation Qualification) procedures during and after installation
- Assist with customer business reviews
- Schedule, perform and document hardware and software updates (TSBs)
- Deliver basic customer operator introductory trainings post install or post hardware or software upgrade
- Perform basic technical coaching and training to other Technical Service Specialists
**EDUCATION AND EXPERIENCE YOU’LL BRING**
**Required**
- Bachelors degree or equivalent experience required. Bachelors / Engineering degree in medical / electrical / mechanical or medical technology is preferred.
- Proven track record in a similar position, supported by management and customer references
- Successful engagement with customers, specifically key stakeholders and lab staff.
- Excellent product and industry knowledge
- Excellent experience and process skills of the business functions service delivery.
- Excellent communication skills
- Ability to identify and drive resolution of issues
- Technical expert for product line responsibility
- Coaching and training skills
- Excellent experience in use of analytical tools and software
**WHAT WE OFFER**
At Abbott, you can have a good job that can grow into a great career.
As you’d expect from a global healthcare company, we offer a fantastic range of benefits including competitive salaries, a superb defined contribution pension scheme, private healthcare, life assurance and a flexible benefits scheme.
-
German speaking Technical Support Specialist
1 month ago
Birmingham, United Kingdom O‘Farrell Recruitment Full timeGerman speaking Technical Support Specialist We are currently looking for a German speaking Technical Support Specialist for our client, which is one of the world's leading providers of enterprise mobility management (EMM) solutions, for their UK office in Birmingham. You are an educated professional at an early stage of your career. You have a great...
-
German speaking Technical Support Specialist
2 days ago
Birmingham, United Kingdom O‘Farrell Recruitment Full timeGerman speaking Technical Support Specialist We are currently looking for a German speaking Technical Support Specialist for our client, which is one of the world's leading providers of enterprise mobility management (EMM) solutions, for their UK office in Birmingham. You are an educated professional at an early stage of your career. You have a great...
-
Technical Service Specialist
1 month ago
Birmingham, United Kingdom Evolve Full timeWe are currently working with a growing Medical Device organisation to recruit a highly enthusiastic individual to join their team as a Technical Service Specialist. This role is field based and covers the Midlands. Your focus will be providing the highest levels of field service and customer support across a wide range of products to customers in the...
-
Technical Accountant
14 hours ago
Birmingham, United Kingdom Hays Specialist Recruitment Limited Remote Work Freelance Full timeYour new companyHays have partnered with this organisation who are looking for a Technical Accountant to join their team on a 12-month fixed term basis.Your new roleAs the Technical Accountant, you will be allocated to different projects, with a particular focus on research.The key responsibilities include: Assisting with researching existing material on a...
-
Server Support Specialist
4 weeks ago
Birmingham, United Kingdom Technet IT Recruitment Limited Full time**Server Support Specialist** **Fully Remote** **Salary £47,000** Server Support Specialist is required to join a fantastic company that helps millions of people on a daily basis, in this role you will be joining a world-class team of high-quality personnel to secure the railways run smoothly. **Some of what you will be doing**: - Facilitating and...
-
Technical Support Manager
1 week ago
Birmingham, United Kingdom Bennett and Game Recruitment LTD Full timeA great opportunity has arisen for a Technical Support Manager to join an industry leading faade specialist. You will serve as the cornerstone of their project execution strategy, providing expert technical guidance and hands-on support to facilitate the seamless integration of their facade systems into projects.Technical Support Manager Position...
-
Maintenance Engineer
2 days ago
Birmingham, United Kingdom Rise Technical Recruitment Limited Full timeMaintenance Engineer (Technical Training) Salary: £40,700 Benefits: Technical Training, 10% Pension, 31 Days Holiday, Additional 5 Purchasable Holiday Days, No weekends Location: Factory based, Commutable from Stroud, Swindon, Chippenham, Gloucester and Surrounding Areas Shift: Monday to Friday (Rotating 3 Shift Pattern, Early, Days & Lates) Are you...
-
Technical Security Specialist
1 month ago
Birmingham, United Kingdom La Fosse Associates Full timeI'm currently on the hunt for a Technical Security Specialist to join an expanding professional services company. They are going through a huge digital transformation thus expanding there team exponetially. They are looking for someone well versed in Microsoft365 security stack and Azure - being the internal SME making sure everything Microsoft 365 is...
-
Technical Support
2 weeks ago
Birmingham, United Kingdom Alliance Personnel Full timeAlliance Personnel are currently recruiting for technical support executive to join one of their clients based in Birmingham, B66.JOB PURPOSETo ensure all Technical related documentation in food industry are correct and completed with a view to reviewing trends and potential non-conformities in order to support corrective actions.RESPONSIBILITIES & DUTIES *...
-
Systems Change Support Specialist
1 month ago
Birmingham, United Kingdom NHS Blood and Transplant (NHSBT) Full timeProviding specialist advice/knowledge in supply chain software specifically and in how it interfaces with NHSBT systems in the Planning, Performance and Stock Management Department. As an end user, you will ensure the safe and effective delivery of Core IT Systems software and hardware through testing and participation in software development, as required,...
-
Technical Consultant
1 month ago
Birmingham, United Kingdom Endeavour Recruitment Solutions Full timeTechnical Consultant / Network / Systems Specialist Country: United Kingdom Location: Birmingham Sector: Infrastructure & IT Job Type: Permanent Technologies: Citrix ZenApp VMware Network Systems Server Technical Consultant / Network / Systems Specialist Posted Wednesday, 24 August 2016 Technical Consultant / Network / Systems Specialist Endeavour...
-
Hotel Customer Support Specialist
1 month ago
Birmingham, United Kingdom C&M Executive Recruitment Full time**Hotel Customer Support Specialist** **duties** - Investigating and resolving tickets from customers and third parties - Offer appropriate solutions for customers and an understanding of technical terms - On-going relationship management with both customers and internal teams - To log appropriate enhancements or jobs for the development team - Document any...
-
Technical Operations manager
15 hours ago
Birmingham, United Kingdom Hays Specialist Recruitment Limited Full timeHays are looking for a Technical Operations Manager to join a SME MSP business based on the outskirts of Birmingham. HYBRID working with 3 days in the office a week (non-negotiable)You will manage a small team of engineers and be client facing for implementing and onboarding new clients in to the MSP. Key requirements:AVD, Azure and Pre-Sales experienceYou...
-
Water Resources Technical Specialist
1 month ago
Birmingham, United Kingdom Environment Agency Full timeNumber of jobs available- 1 - Region- South West, West Midlands - City/Town- Birmingham, Kidderminster, Shrewsbury, Stafford, Tewkesbury, Fradley - Building/Site- Riversmeet House, Hafren House, Mance House, Units 10&11 Greyfriars Bus Pk, Sentinel House, AQUA HOUSE BIRMINGHAM B3 1AQ - Grade- Staff Grade 5 - Post Type- Fixed Term - Working Pattern- Full Time,...
-
Technical Specialist
2 weeks ago
Birmingham, United Kingdom Advance TRS Full timeWater Supply Technical Specialist This is an initial 2 year fixed term contract, with the possibility of extension or transfer in to a permanent position. Our client operates flexible hybrid working with the expectation of 2 days per week in the office.
-
Biodiversity/geomorphology Technical Specialist
4 weeks ago
Birmingham, United Kingdom Environment Agency Full timeNumber of jobs available- 1 - Region- East Midlands, East of England, North East, North West, South East, South West, West Midlands, Yorkshire and the Humber, National - City/Town- Birmingham, Blandford Forum, Exeter, Ipswich, Lincoln, Newcastle, Nottingham, Penrith, Sheffield, Wallingford, Warrington, Welwyn Garden City, West Malling, Worthing, Various -...
-
Support Specialist
1 month ago
Birmingham, United Kingdom Certus Sales Recruitment Full time**Location**: Birmingham **Type**: Permanent **Specialty**: IT & Technical **Ref**: RCm21-1431383 **Posted**: 21/03/2024 **Support Specialist - Sage 1000 / X3** **Birmingham - Hybrid** **35-40k Base + Great Benefits** As a leading provider of business software and consultancy services, our client has grown to become a respected, strategic, and leading...
-
Water Supply Technical Specialist
2 weeks ago
Birmingham, United Kingdom OFWAT Full timeWe are seeking 2 x Water Supply Technical Specialists to join our Cost Assessment team. This is a unique and exciting opportunity for someone with a background in engineering, water/environmental science or operational/asset management, looking to work on the development and delivery of current and future price reviews. You will not only gain experience...
-
Water Supply Technical Specialist
2 weeks ago
Birmingham, United Kingdom OFWAT Careers Full timeWe are seeking 2 x Water Supply Technical Specialists to join our Cost Assessment team. This is a unique and exciting opportunity for someone with a background in engineering, water/environmental science or operational/asset management, looking to work on the development and delivery of current and future price reviews. You will not only gain experience...
-
Water Supply Technical Specialist
2 weeks ago
Birmingham, Birmingham, United Kingdom OFWAT Careers Full timeWe are seeking2 xWater Supply Technical Specialiststo join our Cost Assessment team. This is a unique and exciting opportunity for someone with a background in engineering, water/environmental science or operational/asset management, looking to work on the development and delivery of current and future price reviews. You will not only gain experience working...