German speaking Technical Support Specialist

3 weeks ago


Birmingham, United Kingdom O‘Farrell Recruitment Full time

German speaking Technical Support Specialist
We are currently looking for a German speaking Technical Support Specialist for our client, which is one of the world's leading providers of enterprise mobility management (EMM) solutions, for their UK office in Birmingham.
You are an educated professional at an early stage of your career. You have a great passion for modern technology, and you are driven by your energy to identify and resolve complex problems, while providing excellent customer service. If you are eager to prove your understanding of computer networking principles, your strong problem solving abilities in a fast paced environment, and you are willing to learn, then this position offers numerous growth opportunities and a long-lasting career for you.
Provide telephone and email based post-sales technical support for our software products
Some travel, local and international may be required in a supporting role for customers/corporate events
Degree or Diploma in Computer Networking, Information Technology, Computer Science or a related technical field
Solid understanding of the OSI model and computer networking principles (Firewalls, Network Protocols, Subnetting)
Previous knowledge with Windows 8.1, Windows Server 2008/2012 and other technologies (ie SQL / Virtual servers)
Knowledge of mobile computing platforms (Android, iOS, Windows Mobile and Blackberry)
Strong problem solving abilities, strong team player (i.e. flexible, hard-working, fast-learner, self-motivated, results oriented)
Outstanding verbal and written communication skills in English
Position: German speaking Technical Support Specialist
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