Band 5 Epr Business Change Support Specialist

2 weeks ago

Birmingham, United Kingdom University Hospitals Birmingham Full time

**Job overview**:
This is an extremely exciting time to be part of the IT team at University Hospitals Birmingham NHS Foundation Trust as we introduce initiatives that underpin the Trusts vision, purpose and values linked to our Digital Health Programme of work across multiple hospital sites.

We are offering a permanent opportunity to join the UHBFT IT Services Business Analysis and Change team as a EPR Business Change Support Specialist. UHBFT is involved in multiple innovative and complex initiatives, so this post provides a challenging and exciting opportunity for the right person.

**Main duties, tasks & skills required**:

- Use healthcare operational process knowledge and skills to scope, implement and maintain the Trust's clinical and non-clinical systems as part of the Trust's wider IT solutions infrastructure.
- Work across the Trust with staff at all levels (clinical and non-clinical) and other stakeholders e.g. patients and carers, internal clinical systems developers, 3rd party suppliers, IT Support Teams etc.
- To become an important part of implementing new innovative technology across the Trust, including the use of technologies such as speech recognition.
- Show flexibility to work across all UHBFT sites as required

**About us**:
We are recognised as one of the leading NHS Foundation Trusts in the UK. Our vision is to Build Healthier Lives, and we recognise that we need incredible staff to do this.

Our commitment to our staff is to create the best place for them to work, and we are dedicated to:
Investing in the health and wellbeing of our staff, including a commitment of offering flexible working where we can;
Offer our staff a wide variety of training and development opportunities, to support their personal and career development objectives.

UHB is committed to ensuring that our staff are treated fairly and feel that they belong, by creating a kind and inclusive environment. This is about equity of opportunity; removing all barriers, including discrimination and ensuring each individual member of staff reach their true potential, achieve their ambitions and thrive in their work. This is more than words. We are taking action. Our commitment to an inclusive culture is embedded at all levels of the organisation where every voice is heard, driven by our diverse and active staff networks, and at Board level by the Fairness Taskforce led by our CEO. We nurture a culture which empowers staff to challenge discriminatory behaviours and to enable people to bring their 'whole self' to a kinder, more connected and bold place to work.

**Job description**:
*Please Note : For a detailed job description for this vacancy, please see attached Job Description*

**Person specification**:
**Qualifications**:
**Essential**:

- GCSE or equivalent Pass English / Maths
- Minimum NVQ level 3 or equivalent ICT Qualification

**Desirable**:

- Relevant business change analysis learning and development

**Experience**:
**Essential**:

- Evidence of continuing educational and personal development, particularly in terms of relevant patient administrative/clinical workflow, business administration and project planning skills to degree level.
- Significant experience of using relevant ICT systems.
- Previous experience of supporting the implementation of EPR projects/upgrades in a large NHS Trust, to include attainment of system specialist knowledge (including relevant hardware), working to tight project plans, robust system testing, system implementation and associated.
- Training/instruction/support to clinical and non-clinical staff

**Desirable**:

- Recent experience of digital healthcare systems
- Knowledge of NHS clinical patient flow/process for multiple specialties
- Working with clinical and non-clinical staff (stakeholders)
- Experience of providing BAU support to digital healthcare systems
- Experience of providing training to clinical and/or non-clinical staff

**Certificate of Sponsorship**:

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