Systems Change Support Specialist

1 month ago


Birmingham, United Kingdom NHS Blood and Transplant Full time

**Systems Change Support Specialist**

**Job Summary**

Providing specialist advice/knowledge in supply chain software specifically and in how it interfaces with NHSBT systems in the Planning, Performance and Stock Management Department. As an end user, you will ensure the safe and effective delivery of Core IT Systems software and hardware through testing and participation in software development, as required, to support the implementation of any new functionality across Core IT Systems. Liaise with systems/technical experts across Digital, Data and Technology Services, Technical and Scientific Services to manage change and ensure alignment with corporate strategy

**Main duties of the job**
- Ensuring the safe and effective delivery of Core IT Systems software and hardware through testing and participation in software development
- Providing communication and understanding of Core IT Systems software to the Planning, Performance and Stock Management Team. Investigating, resolving and providing advice as required
- Providing IM&T service advice to inform strategic business planning
- Analysing complex data and produce information reports or develop and deliver specialised training or design, develop, adapt complex software / web pages / information reports.
- Managing all IM&T projects and develop and deliver any associated training programmes
- Providing the ability to evaluate new potential software/systems suppliers suitable for supply chain automation/optimisations and liaise with them to assess their suitability for NHSBT using expert supply chain systems knowledge.
- Managing the full end-to-end implementation of any new supply chain system/inventory system being deployed at NHSBT.
- Liaising with systems/technical experts across DDTS and Technical and Scientific Services to manage change and ensure alignment with corporate strategy
- Acting as account Manager for Brookes, and any other supply chain planning software provider engaged by NHSBT in future external supplier of Supply Chain

**About You**

**Experience and Knowledge**
- Experience and knowledge of the supply chain and supply chain software
- Detailed knowledge of supply chain planning software and interfaces with other software programmes and experience of working with machine learning etc.
- Knowledge of relevant legislation for example Good Manufacturing Practice
- Experience of drafting requests such as Data Protection Impact Assessments, Project Plans, Business Cases

Experience of working with Information Technology using Microsoft Office packages (Word, Excel and PowerPoint)

**Qualifications and Training**

Please view the attached recruitment profile which is a summary of the detailed Job Description and Person Specification for the full personal attributes we require for the role. You will need to demonstrate these throughout the recruitment process.

**About Us**

At NHS Blood and Transplant, we’re incredibly proud of the many talented people who come together every day to make our organisation the very best it can be. We have clearly defined values that are centred around offering exceptional care to our donors and their families. We take care of each other too and we focus on building our expertise so we can change lives, provide quality support and offer fulfilling careers.

It’s an opportunity to contribute to a unique team as part of a service that saves lives 365 days a year. We offer brilliant benefits including 27 days of holiday (plus bank holidays), a comprehensive induction and training programme, and competitive pension scheme.

Three small words, one big difference - **Caring, Expert** and **Quality**.

Together we'll save and improve more lives than ever



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