Corporate Complaints, Learning and Improvement

What's involved with this role: Contract to start on 16-05-23 until 14-08-23 with a possible extension. Key Duties: - Ensure the accurate recording, tracking, monitoring, statutory reporting and analysis of all complaints made to the Complaints and Feedback Team. - Ensure that they investigate complaints thoroughly within a timely fashion;communicating...

**Tempting Recruitment **are working on behalf of our client, a **local authority **in the **West London **region, to recruit an experienced **Corporate Complaints, Learning & Improvement Officer. **If you are looking to increase your earnings for the year, **Contract: 3-6 months (Possible Extension)** **Salary: £20 p/h (Umbrella)** **Start Date: June...

**Job Summary**: **Salary range**: £35,223 - £38,934 per annum **Work location**:London **Hours per week**: 36 **Contract type**:Permanent **Closing date**:26th February 2023 **Interview date**:Week commencing 13th March 2023 **About Us**: **Help resolve complaints and improve customer satisfaction with our services.** At the Royal Borough of Kensington...

**Job Summary**: **Salary range**: £37,575 - £41,286 per annum **Work location**:London **Hours per week**: 36 **Contract type**: Permanent **Closing date**:25th February 2024 **Interview date**: Week commencing 11th March 2024 **About Us**: **Help resolve complaints and improve customer satisfaction with our services.** At the Royal Borough of...

Contract to start ASAP until 14-08-23 with a possible extension. We are looking for someone who will require mínimal training to perform the role. We would prefer someone who is experienced with working at local authorities and has used iCasework. **Duties will include (not exhaustive)**: - Managing deadlines for Ombudsman requests and chasing up...

The role We are looking for two experienced Complaints Officers to join our Complaints Team, responsible for handling Statutory, Corporate and Ombudsman complaints across Richmond and Wandsworth. This will be for a fixed month contract of 12 months. As a Complaints Officer, you will be responsible for managing a caseload of complex complaints from...

The Corporate Complaints & Insight Officer role is pivotal to the success of delivering a first-class customer experience. This role is central to the seamless management and delivery of the overall complaints & Insight function. As brand ambassador forthe team you will work with our customers, internal and external stakeholders to ensure complaints handling...

About Us We are looking for an experienced Complaints Officer to join our Complaints Team, responsible for handling Statutory, Corporate and Ombudsman complaints across Richmond and Wandsworth. As a Complaints Officer, you will be responsible for managing a caseload of complex complaints from residents and service users in both boroughs and supporting...

**Corporate Complaints & Insight Coordinator** We are One Housing, and we create places for people to call home and support them to live well. With a breadth of services and expertise to help people whatever their housing, care, or support needs. The One Housing team are friendly, knowledgeable and we love what we do. We are proud of our expertise and...

My client, a London social housing provider, seek an experienced Corporate Complaints and Insight Officer to start asap! The Corporate Complaints & Insight Officer role is pivotal to the success of delivering a first-class customer experience . This role is central to the seamless management and delivery of the overall complaints & Insight function. As...

My client, a London social housing provider, seek an experienced Corporate Complaints and InsightOfficer to start asap! The Corporate Complaints & Insight Officer role is pivotal to the success of delivering a first-class customer experience . This role is central to the seamless management and delivery of the overall complaints & Insight function. As...

My client, a London social housing provider, seek an experienced Corporate Complaints and InsightOfficer to start asap! The Corporate Complaints & Insight Officer role is pivotal to the success of delivering a first-class customer experience . This role is central to the seamless management and delivery of the overall complaints & Insight function. As...

MMP Consultancy are looking to recruit a Corporate Complaints & Insight Coordinator on a permanent basis working for a housing association based in Camden. This role is central to the seamless management and delivery of the overall complaints & insight function. As brand ambassador for the team, you will work with the customers, internal & external...

Are you in search of a temporary yet fulfilling role? Look no further! We're thrilled to offer an exciting position for our client based in **Barnet **who are looking to appoint a **Complaints Officer **for the 3 months ongoing, at the rate of £25.17 per hour umbrella Job responsibilities Key accountabilities/duties/responsibilities: Advise, promote and...

The post holder is accountable to the Deputy Director of Governance and Clinical Quality but reports to the PALS/Complaints Manger. The post holder will respond to compliments, concerns and complaints relating to services offered by Lewisham Healthcare NHS Trust. The post holder will ensure that all cases are managed in a sensitive and timely manner through...

**Corporate Portfolio Manager - Invoice Finance** My client is a fast growth fintech in the payments and SME ecosystem. Having successfully launched in the Invoice Finance Market in 2011 they have expanded across 40 countries, lent £2.5B and are now a full on demand financial solution outsourcing full financefunction for start up to Enterprise...

Corporate feedback/Complaint officer needed in London £17.57ph ref 881194 Hybrid working (predominantly homeworking for now) Local Government Experience ideal. Experience in complaint handling / managing competing priorities Full time hours on a temporary basis. Essential Employment is acting as an Employment Business in relation to this vacancy....

Westminster £24 Per Hour I am recruiting for a local authority who is looking for someone to coordinate complaints and correspondence received from communities and ward councilors, minimising duplication, and monitoring the timeliness and effectiveness of the response. To develop, implement and deliver a structured and coordinated approach to...

**Main duties of the job**: We are looking for a complaints administrator to support the corporate complaints manager and the complaints process for the Royal Free Hospital site. You will be responsible for ensuring that new complaints and concerns are registered on Datix (departmental database), appropriate paperwork for the complaints received is...

Are you an excellent communicator with good listening and people skills? Can you work on your own initiative and be tenacious yet tactful in solving problems? Are you comfortable talking to people who are emotionally distressed or angry? We are seeking to recruit and PALS and Complaints officer to join our PALS and Complaints team. The successful applicant...