Complaints Officer

**New Opportunity - Complaints Officer** Venn Group is working with an NHS organisation to recruit for a Complaints Officer. The successful post holder will be responsible for ensuring the delivery of a quality complaints and concerns service for the Trust. **Duties**: - Call handling complaints as the first point of contact for the department - Ensure...

MMP Consultancy are working with a fantastic organisation to recruit a Complaints Officer to work on a rolling temporary contract based in London. There are a number of Complaints Officer positions available. **Duties**: As Complaints Officer, deliver a fantastic experience to customer who may have made a complaint by leading on complaints resolution from...

We are looking for a professional Complaints Officer to fill a role in Redbridge. Complaints Officer From: £15.50 p/h Contract: 18 hours per week Location: Redbridge Full Job Description We are looking for a professional Complaints Officer to fill a role in Redbridge. Roles and responsibilities: - Working with services to investigate and respond to...

We are looking for a full time complaints officer role to deal with Children Act complaints, corporate complaints, Member enquiries and Freedom Of Information Requests. Ideally a self - starter with relevant complaints handling experience is required. Someonewith Childrens or Adult social care complaints is desirable but at the least must have local...

Havering Council: Team Name: Complaints & Information Team Team Description/dynamic: The Team is made up of two team managers, three complaints officers, one information a records officer, and one complaints assistant. - Ability to communicate clearly - Competent with ICT - Organisation/Prioritisation - Working within statutory timescales -...

**Job Title**: Complaints Officer **Start Date**: ASAP **Location**:Hybrid in Maidstone, Kent **Pay**:£14 - £16 Per hour DOE **End Date**: Rolling 3-month placement **Working Pattern**: 7.5 hours, 5 days a week (Flexible/WFH available with discussion) Are you ready to make a meaningful impact on healthcare? Join our Client's dynamic team as a...

Akton Recruitment officer has an opening for a Complaints Officer Predominately home based, may be one day a week at most in the office Overall Purpose of Job To be responsible for dealing effectively with the corporate complaints, Members enquiries and Ombudsman enquiries. To work as part of a team to deliver high quality responses to customers complaints...

IPSO – the Independent Press Standards Organisation – is the regulator of most newspapers, magazines, and digital news in the UK. We are a small but influential and high-profile organisation with a clear and important purpose. We place a strong emphasis on personal development for staff and provide excellent training opportunities and a supportive work...

Our aim is to ensure is that every resident, business, and visitor of Westminster will thrive in a clean, safe, and quiet city. Public Protection and Licensing is a service that enhances the lives of our residents and businesses. The service sits at the heart of this vision to deliver a Fairer Westminster. Coordinate complaints and correspondence received...

I am looking for an Interim Complaints Officer for an NHS Trust in London. The primary duties of this role will be to: - Use Datix proficiently - Analyse information - Draft high-quality complaints responses The focus will be on using data already collected to reduce a significant backlog of complaints by drafting responses for signature. Contract...

Company OverviewThis company has experienced continual growth since its establishment in 1986. While we don’t aim to be the largest service provider, we strive to be the best. We work with some of the UK’s largest building owners, landlords, and facility managers to provide strategic building repairs, planned maintenance, and improvements across all...

**Complaints Officer** **£13.91/H** **Initial 6-Month Contract** **Location: Greenwich** **Purpose of Job**: Responsible for supporting a customer complaints and statutory enquiry service; including Freedom of Information (FOI) and Data Protection requests (DPRs), reporting to the Asset Management Service Improvement Assistant and Service Improvement...

Tempting Recruitment are working alongside our client, a Housing Association, who are looking to recruit an experienced Complaints Officer to join their team based in the London area. **JOB DETAILS** - PAY RATE: £24.73 per hour Umbrella - WORK TYPE: Temporary - WORK PATTERN: Full Time - LOCATION: London **JOB SUMMARY** A key role within the Policy and...

This is a temporary, band 7 (£25ph), Senior Complaints Officer role, with an immediate start date and an ongoing duration. The role is based on-site in London and will require a level of vetting to be completed for the role. **Client Details** A large NHS organisation. **Description** Senior Complaints Officer: - Provide advice and guidance on casework...

The post is of primary importance in delivering complaints management service for the organisation. The Complaints officer will be the primary contact and will be responsible to lead on the management of the organisation’s complaints service, assessing risk and ensuring the use of good judgement and early intervention in escalating areas of concern to...

Location: StratfordSalary: £28,000Benefits: 22 days annual leave (increasing with service), pension, Perkbox rewards, and volunteering daysThe Role:We're looking for a proactive and dedicated Complaints Officer to join a leading property maintenance provider in Stratford. In this pivotal role, you'll act as the main point of contact for residents and...

Marks Consulting Partners are currently looking for a Complaints Officer to work with one of our Housing Association clients in London.What the job will be doing * Investigate and resolve complaints, focusing on enhancing the delivery of our services and the relationship with our residents * Take responsibility to manage your own complaint caseload...

Are you in search of a temporary yet fulfilling role? Look no further! We're thrilled to offer an exciting position for our client based in **Barnet **who are looking to appoint a **Complaints Officer **for the 3 months ongoing, at the rate of £25.17 per hour umbrella Job responsibilities Key accountabilities/duties/responsibilities: Advise, promote and...

Marks Consulting Partners are currently looking for a Complaints Officer to work with one of our Housing Association clients in London. What the job will be doing * Investigate and resolve complaints, focusing on enhancing the delivery of our services and the relationship with our residents * Take responsibility to manage your own complaint caseload...

Complaints OfficerLondon, Tower Hamlets (Hybrid Working)Salary: £35,000Fixed Term Contract (12 months)Full Time, 37.5 hours per week About the roleMake a Difference in Customer ServiceDo you thrive on resolving issues and ensuring customer satisfaction?Our client is seeking a passionate Complaints Officer to join their team and play a vital role in...