Complaints Officer

**New Opportunity - Complaints Officer** Venn Group is working with an NHS organisation to recruit for a Complaints Officer. The successful post holder will be responsible for ensuring the delivery of a quality complaints and concerns service for the Trust. **Duties**: - Call handling complaints as the first point of contact for the department - Ensure...

MMP Consultancy are working with a fantastic organisation to recruit a Complaints Officer to work on a rolling temporary contract based in London. There are a number of Complaints Officer positions available. **Duties**: As Complaints Officer, deliver a fantastic experience to customer who may have made a complaint by leading on complaints resolution from...

We are looking for a professional Complaints Officer to fill a role in Redbridge. Complaints Officer From: £15.50 p/h Contract: 18 hours per week Location: Redbridge Full Job Description We are looking for a professional Complaints Officer to fill a role in Redbridge. Roles and responsibilities: - Working with services to investigate and respond to...

We are looking for a full time complaints officer role to deal with Children Act complaints, corporate complaints, Member enquiries and Freedom Of Information Requests. Ideally a self - starter with relevant complaints handling experience is required. Someonewith Childrens or Adult social care complaints is desirable but at the least must have local...

**Job Title**: Complaints Officer **Start Date**: ASAP **Location**:Hybrid in Maidstone, Kent **Pay**:£14 - £16 Per hour DOE **End Date**: Rolling 3-month placement **Working Pattern**: 7.5 hours, 5 days a week (Flexible/WFH available with discussion) Are you ready to make a meaningful impact on healthcare? Join our Client's dynamic team as a...

Akton Recruitment officer has an opening for a Complaints Officer Predominately home based, may be one day a week at most in the office Overall Purpose of Job To be responsible for dealing effectively with the corporate complaints, Members enquiries and Ombudsman enquiries. To work as part of a team to deliver high quality responses to customers complaints...

Our aim is to ensure is that every resident, business, and visitor of Westminster will thrive in a clean, safe, and quiet city. Public Protection and Licensing is a service that enhances the lives of our residents and businesses. The service sits at the heart of this vision to deliver a Fairer Westminster. Coordinate complaints and correspondence received...

I am looking for an Interim Complaints Officer for an NHS Trust in London. The primary duties of this role will be to: - Use Datix proficiently - Analyse information - Draft high-quality complaints responses The focus will be on using data already collected to reduce a significant backlog of complaints by drafting responses for signature. Contract...

**Complaints Officer** **£13.91/H** **Initial 6-Month Contract** **Location: Greenwich** **Purpose of Job**: Responsible for supporting a customer complaints and statutory enquiry service; including Freedom of Information (FOI) and Data Protection requests (DPRs), reporting to the Asset Management Service Improvement Assistant and Service Improvement...

Tempting Recruitment are working alongside our client, a Housing Association, who are looking to recruit an experienced Complaints Officer to join their team based in the London area. **JOB DETAILS** - PAY RATE: £24.73 per hour Umbrella - WORK TYPE: Temporary - WORK PATTERN: Full Time - LOCATION: London **JOB SUMMARY** A key role within the Policy and...

**Complaints Officer** **Westminster - Hybrid** **Key Responsibilities** Working within the housing customer services directorate overseeing complaints and member enquires this role will support the Complaints Team Manager to develop a strong customer relations centre and take a leading role for creating stronger communication delivery with our residents,...

**Complaints Officer** **Hackney** **Temporary Contract** This post is responsible for a caseload of investigations of complaints at stage 2 of the Council's Complaints Process made against the Housing Service which includes communication with complaints, information gathering from services, challenging performance, use of investigation skills and report...

Are you in search of a temporary yet fulfilling role? Look no further! We're thrilled to offer an exciting position for our client based in **Barnet **who are looking to appoint a **Complaints Officer **for the 3 months ongoing, at the rate of £25.17 per hour umbrella Job responsibilities Key accountabilities/duties/responsibilities: Advise, promote and...

Marks Consulting Partners are currently looking for a Complaints Officer to work with one of our Housing Association clients in London.What the job will be doing * Investigate and resolve complaints, focusing on enhancing the delivery of our services and the relationship with our residents * Take responsibility to manage your own complaint caseload...

Marks Consulting Partners are currently looking for a Complaints Officer to work with one of our Housing Association clients in London. What the job will be doing * Investigate and resolve complaints, focusing on enhancing the delivery of our services and the relationship with our residents * Take responsibility to manage your own complaint caseload...

**Role: Property Services Complaints Officer** **Location: Camden - Hybrid** **Hours: 35 per week Mon-Fri** **Salary: Up to £32k pa** **Duties and responsibilities include but are not limited to**: - Proactively manage your own caseload of complaints. - Adhere to internal stage 1 complaints processes. - Liaise with all relevant colleagues across the...

**Complaints Resolution Officer** **Newham** **Job Role** To be responsible for dealing effectively with the corporate complaints, Members enquiries and Ombudsman enquiries. To work as part of a team to deliver high quality responses to customers complaints and enquiries. To develop and maintain good relations with service areas and partner...

**Complaints Officer - Benefits & Housing Needs - Hackney Council** **3 - 6+ Month Ongoing Contract** **Rate - Negotiable - Please send your CV with the rate of pay you require!** **Essentials**: - Must have handled stage 1 complaints and Members Enquiries from elected politicians within the field of homelessness for Local Government. **Job Role**: -...

HYBRID WORKING Fox Morris are working with City of Westminster Council in relations to finding a Complaints Administrative Officer to start work ASAP! **Responsibilities** - As an Administrative Officer in the Complaints Team, you'll report to the Complaints Team Manager, based in one of Westminster City Council's offices, for a minimum of three days per...

**Tempting Recruitment **are working on behalf of our client, a **local authority** in **East London **to recruit an experienced **Complaints Officer **If you are looking to increase your earnings for the year, **Contract: 3 - 6 months (Possible Extension)** **Salary: £13.83p/h (Umbrella)** **Start Date: ASAP** **Shift Pattern: 36 hours /...