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Regional Facilities Manager

4 months ago

Lancashire, United Kingdom Care UK Residential Full time

**Regional Facilities Manager - North and Scotland**

Care UK is seeking a talented and customer focused facilities manager to join our growing Property Services team, based in the north covering our care homes across Scotland and Northern England.

The successful Facilities Manager will work as part of the FM team supporting our care homes across the North region in managing and delivering all aspects of planned, reactive and cyclical maintenance. The Facilities Manager will also assist on minor worksprojects within a regional area, working within agreed budgets to ensure the existing estate is maintained efficiently and effectively; whilst also ensuring we are compliant with all statutory obligations and company objectives.

**Ideal experience and attributes**:

- A minimum of 5 years management experience of operations and maintenance in facilities or property services
- Previous experience in a multi-site business
- A facilities manager with technical, mechanical and electrical experience
- Experience within the care home sector is desirable but not essential
- Excellent communication and interpersonal skills
- Possess a firm understanding of health and safety principles.
- Ability to build partnerships
- Proactive approach to stakeholder, client and customer management
- Proactive approach to problem solving
- Able to exercise budgetary control
- Project management experience
- Excellent leadership and motivational skills based on demanding yet fair expectations of individuals
- Customer focused with the ability to manage client, user and co-workers’ expectations
- Proactive ability to embrace change initiatives
- Good prioritise skills
- Initiative and creativity in resolving operational issues and realising strategic long term goals
- Team player with a desire to achieve the overall success of the Property and Facilities Department

**Key Accountabilities**
- Be the principal point of contact and liaison for all "Clients", Regional Directors, Home Managers etc. Act as the "Facilities" partner to Regional Directors.
- Ensure good key stakeholder management, understanding stakeholder requirements and convert this understanding into influencing department strategy, process and systems.
- Undertake regular reviews of the maintenance service and actively ensure the assets are being fully maintained to agreed standards and departmental protocols, this includes, and where appropriate, works are correctly placed and programmed with the homemaintenance operative.
- Plan and undertake regular inspections of the homes ensuring all homes have an up to date Property Inspection Report and all consequential actions are monitored and successfully managed out through programming and utilising the most agreed supply chainroute
- Manage, monitor and report on, and drive good supply chain performance at home level whilst acting as the point of escalation for issues.
- Represent Facilities Management department at home meetings with external bodies as and when required, including local authorities, CQC, Insurance Inspections etc. Report on the level of activity and take full responsibility for planning and execution ofall actions using the most appropriate solution.
- Health and Safety - offer assistance and guidance on matters related to health and safety, and regarding the environment, buildings, grounds etc
- Undertake regular spot checks to various equipment, rooms, services etc (e.g. water temperature controls, COSHH compliance etc) to identify areas which require immediate action/attention.
- Control the management of expenditure in line with a dynamic budget whilst ensuring required standards and quality are adhered to.
- Provide planning, technical advice to Operations teams and manage the delivery of minor capital work schemes within agreed budgets and standards and ensuring full legal compliance. 'Minor’ being projects of a non-complex nature, not involving landlord orlocal authority consents.
- Be the point of escalation for 'out of hours’ emergencies.
- Understand and ensure the implementation of the Company’s Health and Safety policy, Emergency & Fire Evacuation Procedure and Disaster Recovery Plan. Promote and monitor safe working practice.
- Undertake formal integration of capital asset or significant R&R project works between project team and FM. Ensure asset registers are kept up to date, O&M manuals and certificates provided, snagging signed off to FM satisfaction and DLP monitoring