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Call Centre Operator

4 months ago


Dundee, United Kingdom AUTOCRAFT TAYSIDE Full time

As a Receptionist, you will be supporting with:

- Incoming calls
- Insurance referrals
- Bookings
- Checking vehicles in and out
- Planning courtesy car allocations
- Communicate with insurance companies and customers regarding repair updates
- Updating bodyshop management systems, maintaining accurate records of repairs, estimates, and customer interactions

**Requirements**:

- Previous experience as a Receptionist or in a similar role preferred
- Strong clerical and administrative skills
- Excellent phone etiquette and communication skills
- Accurate data entry and organizational abilities
- Ability to type efficiently and accurately

**Salary**: £12.00 per hour

Expected hours: 37.5 per week

**Benefits**:

- Company pension
- Free parking
- On-site parking

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday

Supplemental pay types:

- Bonus scheme

Work Location: In person

Expected start date: 25/03/2024