Service Administrator
6 months ago
**Company Description**:
R F Henderson Limited is a Newcastle-based Mechanical Contractor with an impressive track record of delivering high-quality projects.
The business is part of the Northumbrian Property Services Group and is undergoing significant growth at present with a number of new contracts to deliver.
Due to our exciting growth plans we now need to recruit a Service Administrator to help run a busy and expanding service department. This role will entail:
- Managing engineer diaries and scheduling their workload.
- Processing requests from engineers for parts and placing orders with suppliers - ensuring best value is achieved.
- Building relationships with customers, developing service contract customers to ensure we deliver as much of their work as possible.
- Assisting the Service Manager in producing Risk Assessments and Method Statements for the work being delivered, and ensuring engineers update these to reflect site conditions.
- Arranging accommodation as necessary when engineers need to stay away overnight.
- Contacting suppliers and sub-contractors to ensure materials are procured at best price and delivered on time.
- Updating our skills matrix ensuring our teams training requirements are kept up to date.
- Communicate daily with engineers to enable smooth, efficient running of the team and accurate upkeep of systems and information whilst maintaining KPI’s \ programme milestones in line with programme of works.
You must also be capable of:
- Working as part of a small and very busy team, pulling together to deliver projects which may require assisting colleagues with other admin and procurement tasks as necessary.
- Learning to use our job management software to ensure we accurately record engineers’ schedules, orders placed and materials used, then generating accurate invoices for customers.
- Developing into a wider role to take responsibility for other aspects of the administration of the business - there is potential to grow the role to suit the capabilities of the successful applicant.
Most of our work involves the installation, servicing and maintenance of commercial heating plant and we work across the whole of the UK.
We need someone with excellent customer service, admin & IT skills, and with an acute eye for detail. You must be comfortable dealing with customers, engineers and suppliers in a very busy environment - many of our customers rely on us to keep critical heating and hot water systems running so an ability to triage incoming calls and prioritise accordingly would be helpful - so prior experience in a similar role would be very valuable.
This position attracts a salary IRO £25-30K depending on experience, and opportunities for future career progression exist within the business and the wider group - with significant growth planned in the coming years.
**Job Types**: Full-time, Permanent
**Salary**: £25,000.00-£30,000.00 per year
**Benefits**:
- Company pension
- Free parking
Schedule:
- 8 hour shift
Ability to Commute:
- Newcastle upon Tyne NE12 5UR (required)
Work Location: In person
-
Case Administrator
6 months ago
Newcastle upon Tyne, United Kingdom HM Prison & Probation Service Full time**Details**: **Reference number**: - 325939**Salary**: - £20,126 - £23,182- A Civil Service Pension with an average employer contribution of 27%**Job grade**: - Other- NPS Pay Band 2 National**Contract type**: - Permanent**Type of role**: - Administration / Corporate Support**Working pattern**: - Full-time**Number of jobs available**: -...
-
Service Administrator
6 months ago
Newcastle upon Tyne, United Kingdom Lookers Plc Full timeOverview: **Newcastle Audi** **26.5 Hours A Week - Monday 8:30am to 5:30pm, Tuesday 8:30am to 5:30pm, Friday 8:30am to 5pm** **£10.94 an Hour** An exciting opening has become available for a Service Administrator to join our vibrant team at Newcastle Audi. As a Service Administrator, you will play an important role in our busy service team within the...
-
Service Administrator
6 months ago
Newcastle upon Tyne, United Kingdom Bristol Street Motors Full time**Bristol Street Motors Vauxhall Newcastle** At Bristol Street Motors Vauxhall Newcastle we are looking for a Service Administrator to join the team! We are offering a basic salary of up to £28,000 depending upon skills and experience. The general duties of the role: - Service work undertaken on the vehicle meets brand requirements - Submission of all...
-
Recruitment Administrator
6 months ago
Newcastle upon Tyne, United Kingdom North East Ambulance Service NHS Foundation Trust Full timeApplicants will need to know the importance of confidentiality, be a team player and have excellent written and verbal communication skills. As Recruitment Administrator the post holder will be expected to be responsible for the day to day administration of the recruitment function whilst providing general administrative support to the Directorate. In...
-
Administrative Services Manager
2 days ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Tenth Revolution Group Full timeJob Description">Tenth Revolution Group is a leading IT staffing agency seeking an experienced Administrative Services Manager to join our team in Newcastle Upon Tyne, UK. In this role, you will be responsible for managing the administrative functions of our Central Services department, including contract administration, data entry, customer service and...
-
Administrative Services Manager
3 weeks ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Qgems Limited Full timeWe are seeking an experienced Administrative Services Manager to join our team at Qgems Limited. As an Administrative Services Manager, you will be responsible for managing office services, developing and implementing office policies, preparing annual budgets, analyzing variances, creating regular reports, and carrying out necessary corrections. You will...
-
Administrative Services Manager
2 days ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Tenth Revolution Group Full timeJob Description: Tenth Revolution Group is seeking an Administrative Services Manager to join our Central Services team in Newcastle Upon Tyne, UK. As a key member of our organization, you will provide critical administrative support to our Client Management, Strategic Alliance and Front Office Sales teams.Key Responsibilities: Your primary duties will...
-
Service Administrator
6 months ago
Newcastle upon Tyne, United Kingdom Department for Environment, Food and Rural Affairs Full time**Details**: **Reference number**: - 328785**Salary**: - £25,915 - £30,402- National: £25,915 - £27,116, London: £29,082 - £30,402. - For details of our pay on appointment policy, please see below under the heading ‘Salary’.- A Civil Service Pension with an average employer contribution of 27%**Job grade**: - Executive Officer**Contract...
-
Client Service
6 months ago
Newcastle Upon Tyne, United Kingdom Meraki Talent Ltd Full timeClient Service / Investment Administrator Newcastle Permanent Meraki Talent’s Financial Services client are looking for a Client Service / Investment Administrator to join their team in Newcastle. This is a fantastic opportunity to join an expanding team and for this individual to have a really broad role across the whole operations...
-
Client Service
6 months ago
Newcastle upon Tyne, United Kingdom Meraki Talent Ltd Full timeClient Service / Investment Administrator Newcastle Permanent Meraki Talent’s Financial Services client are looking for a Client Service / Investment Administrator to join their team in Newcastle. This is a fantastic opportunity to join an expanding team and for this individual to have a really broad role across the whole operations...
-
Client Service
1 month ago
Newcastle upon Tyne, United Kingdom Meraki Talent Ltd Full timeJob Description Client Service / Investment Administrator Newcastle Permanent Meraki Talent’s Financial Services client are looking for a Client Service / Investment Administrator to join their team in Newcastle. This is a fantastic opportunity to join an expanding team and for this individual to have a really broad role across the whole operations...
-
Client Service
4 months ago
Newcastle Upon Tyne, United Kingdom Meraki Talent Ltd Full timeClient Service / Investment Administrator Newcastle Permanent Meraki Talent’s Financial Services client are looking for a Client Service / Investment Administrator to join their team in Newcastle. This is a fantastic opportunity to join an expanding team and for this individual to have a really broad role across the whole operations...
-
Customer Service Administrator
6 months ago
Newcastle upon Tyne, United Kingdom Perfect Hire Limited Full timeWe are seeking a highly motivated and detail-oriented Customer Service Administrator to join our clients team. As a Customer Service Administrator, you will be responsible for providing exceptional customer service to our clients and customers. You will be responsible for handling customer inquiries, resolving customer complaints, and processing customer...
-
Customer Service Administrator
7 months ago
Newcastle upon Tyne, United Kingdom Perfect Hire Limited Full timeWe are seeking a highly motivated and detail-oriented Customer Service Administrator to join our clients team. As a Customer Service Administrator, you will be responsible for providing exceptional customer service to our clients and customers. You will be responsible for handling customer inquiries, resolving customer complaints, and processing customer...
-
Customer Service Administrator
8 months ago
Newcastle upon Tyne, United Kingdom Designer Contracts Full timeCustomer Service Administrator
-
Customer Service Administrator
6 months ago
Newcastle upon Tyne, United Kingdom Connectment Full timeAdministrator Newcastle (Hybrid Working) £22,000 + Monthly Bonus Connectment are currently working with an award-winning group within financial services who are looking to recruit multiple administrators due to unexpected growth **Requirements**: Key Responsibilities: Meeting deadlines - Calculation and payment of benefit requests in accordance with the...
-
Communications Administration Assistant
6 months ago
Newcastle upon Tyne, United Kingdom North East Ambulance Service NHS Foundation Trust Full timeWe’re looking for a talented and resourceful Communications Administration Assistant to support the Trust’s Corporate Communications team. The Corporate Communications department is responsible for a variety of internal and external communications including patient, staff and corporate publications; maintaining, developing and updating the Trust...
-
Customer Services Administrator
6 months ago
Newcastle upon Tyne, United Kingdom Gas Direct Ltd Full time**Position**:Customer Services Administrator **Department**:Customer Services **Term of Employment**: Permanent - Full Time **Hours**:37.5 hrs. per week, Monday to Friday between the hours of 8.00am-5.00pm **Salary**: £10.91 rising to £11.24 after probation period **Reporting to**: Customer Services Manager **About Us**: Gas Direct (formerly Dixons...
-
Client Services Administrator
6 months ago
Newcastle upon Tyne, United Kingdom Idex Full timeAre you ready to take your financial administrative career to new heights? Look no further, join my clients dynamic team, where innovation meets expertise, and embark on a journey of professional growth and success. **Responsibilities**: - Coordinate with Independent Financial Advisors to ensure smooth administrative operations - Manage client...
-
Client Services Administrator
6 months ago
Newcastle upon Tyne, United Kingdom EGRecruiting Full timeAccomplished administrator, ideally with experience gained within an IFA firm, or regulated environment - Outstanding verbal and written communication skills - Excellent telephone manner and ability to deliver an exceptional client-centric service - Superb attention to detail and able to deliver a high standard of work - Able to work independently and...