Resident Liaison Officer

5 months ago


Eastbourne, United Kingdom Workmans Recruitment Ltd Full time

Workman's Recruitment is working on behalf of a highly regarded and long-established Social Housing Contractor renowned for its exceptional service in offering building, maintenance, and construction services to housing associations and public and education sectors for the past 80 years in London and surrounding home counties.

**Location**:
You will play a crucial role in facilitating effective communication with residents of diverse backgrounds during construction projects across Kent and Sussex:

- Kent - Dover, Ashford, Folkstone
- Sussex - Brighton, Haywards Heath, Worthing, Little Hampton

**Responsibilities & Duties**:

- Build strong rapport and foster positive relationships with residents to ensure satisfaction and smooth project execution.
- Address access arrangements, work delays, changes, or additions to the project scope, and resolve any issues.
- Participating in meetings with the team to discuss planned construction activities, ensuring targets and client specifications are met.

**Skills & Experience**:

- Full UK Driving License
- Confident and calm communicator within a face-to-face environment
- Strong time management and organisational abilities
- Able to communicate effectively with people from diverse backgrounds
- Good understanding of IT systems and software

**Salary & Package**:

- Basic Salary: £25,000 - £30,000 per annum
- Company Car + Fuel Card
- 21 Days Holiday + Bank Holidays
- Birthday Off
- Company Pension
- Healthcare/Life Insurance
- Company Events
- Discount Portal

**Working Hours**:

- Monday - Friday
- 8:00 AM - 5:00 PM
- 1 Hour Lunch Break
- 40 Hours Per Week

**Job Types**: Full-time, Permanent

Pay: £25,000.00-£30,000.00 per year

**Benefits**:

- Company car
- Company events
- Company pension
- Free or subsidised travel
- Free parking
- Life insurance
- On-site parking
- Private medical insurance
- Referral programme
- Sick pay

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday
- No weekends

Licence/Certification:

- Full UK Driving Licence (required)

Work Location: In person

Reference ID: RLO/WO



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